Bev Cart Attendant - The Heritage Club

POSITION SUMMARY

The Server/Beverage Cart Attendant is responsible for delivering exceptional food and beverage

services at the clubhouse and from the beverage cart.

EXPERIENCE, EDUCATION AND SKILLS REQUIRED

• Previous food and beverage service experience
• High‐energy outgoing personality with strong interpersonal skills
• Possesses a passion for exceeding guest expectations

• Must be trained in Food and Alcohol Server Safety

ESSENTIAL RESPONSIBILITIES

• Has a complete and comprehensive knowledge of all menus including specials
• Has a solid understanding of all liquor, beer and wine that is offered to guests
• Accurately records all sales of food and beverages
• When serving or operating the beverage cart: Creates experiences – indoors and out – that every guest will want to repeat
• Greets guest with a warm welcome that includes an introduction and uses the guest’s name whenever possible
• Provides continual magical service that takes and fills orders accurately and uses the guest’s name whenever possible.
• Ends with a fond farewell that uses the guest’s name whenever possible
• When operating beverage cart, Obtains and assumes responsibility for bank
• Checks fuel and fluid levels on cart before use
• Follows all procedures – including opening and closing inventories ‐ for obtaining food, ice, beverages and sundries
• Stocks cart with food, ice, beverages, sundries and emergency supplies
• Meets every guest at least two times on both nines
• Reconciles bank and inventory
• Cleans and stores cart

• Shares the responsibility for maintenance of the clubhouse
• Other duties as assigned by the manager on duty.

PHYSICAL AND MENTAL DEMANDS

• Ability to Multi-Task
• Ability to lift 25 lbs
• Ability to stand for long periods of time