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Form of workJob Description
Job Title: Benefits Services Specialist
Location: Stanford, CA 94305 (HYBRID - in office on Tuesdays and Wednesdays)
Duration: 3 months
Job Description:
Ideal candidate will provide administrative support for the UHR Service Team that includes:
- Manage the UHR Service Team voicemail box.
- Create ServiceNow tickets from voice mail messages.
- Respond to (Tier 1) phone messages and ServiceNow tickets.
Requirements:
- Strong, effective interpersonal, and customer service skills.
- Excellent oral and written communication skills.
- Strong attention to detail and accuracy.
- Ability to learn and apply general human resources policies using problem-solving skills.
- Demonstrated ability to maintain confidentiality and effectively handle highly sensitive and personal information with sound judgement, tact and discretion.
- Ability to consistently follow through with assignments and meet deadlines.
- Ability to multitask and to effectively organize workload.
- Strong computer skills, including Microsoft Office suite (Outlook, Word, Excel, and PowerPoint).
- Experience using email and internet.
- Some familiarity with human resource management systems, such as PeopleSoft.
- Some familiarity with case management tools, such as ServiceNow.
Select Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.
