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The Benefits Coordinator will assist in day to day benefits including, education, enrollment escalations, payroll and status changes and payroll deduction processing. In addition, s/he/they will facilitate HR administrative functions for all U.S. locations.
This role will pay a salary of $32.21 to $34.62.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
Responsibilities
- Assist Benefits Manager with group benefits program administration for all OVG employees.
- Track and respond to benefit escalation questions from Vendors and HR Business Partners with guidance from Benefits Manager as needed.
- Assist with U.S. benefits communication needs, including mail merges and site training if necessary.
- Maintain summary plan description records and associated forms, documents and communications.
- Assist Benefits Specialist with 401(k) loan administration and 401(k) portal corrections.
- Process life insurance claims and assist beneficiaries in claims process as needed.
- Assist in Open Enrollment Process including system testing, communications preparation and site education as needed.
- Track escalation issues with outside administrator for both non-union and union population. collaborating between site management, HR, Benefits Management and Payroll as needed
- Act as point person for employees with inquiries about benefits and benefits enrollment and engages in the interactive process with employee if necessary.
- Documents internal workflow processes as needed and suggests updates to processes to Benefits Manager for review and/or implementation.
- Analyzes enrollment activity and deductions monthly for reconciliation to benefits invoicing and funding process.
- Processes employment verification and benefits coordination requests as needed
- Provide day-to-day administration support of benefit plans in accordance with company policies, philosophies and strategies.
- Ensures complete confidentiality and security of personal employee information, including enrollment and compensation information, etc.
- Coordinate Life and LTD conversion notices for terminated employees
- Perform other duties as assigned.
- Requires 1-2 years of experience in benefits, leave of absence administration or HR process administration
- 1-2 years' experience with ADP reporting preferred.
- General knowledge of benefits and compensation laws and regulations (ERISA, HIPAA, COBRA, Medicare, ACA, HSA, and Department of Labor FLSA regulations).
- General understanding of FMLA, workers compensation, USERRA, ADAAA and other applicable leave of absence legislation.
- Excellent computer skills in Word, Excel, PowerPoint
- Excellent mathematical, analytical, and critical thinking skills.
- Excellent customer service and communication skills.
- Ability to work remotely as needed and manage workload and projects assigned in a timely manner required
- Must demonstrate ability to maintain confidentiality in all matters related to employee benefits and compensation.
