Behavioral Health Technician Manager (Bht)

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Under a passionate leadership team, Pyramid Healthcare offers comprehensive Behavioral Healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer Behavioral Healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Deliverables/Principal Results Expected:

• Supervises Behavioral Health Technicians and BHT Supervisors.
• Develops and maintains staff schedules for the group homes.
• Communicates with staff either verbally or in written communication logs.
• Assists in training of new staff members.
• Assists in intervention of clients who are in crisis mode to utilize the least restrictive procedure necessary to calm them down.
• Transports clients when necessary.
• Attends treatment team meetings, shift change and company meetings. Participates in work groups and gets involved in performance improvement of our organization.
• Attends all mandatory trainings.
• Develops orientation and training programs (new and ongoing)
• Helps Human Resources plan, evaluate and update the clinical ladder system for BHT’s.
• Integrates training with the ladder system.
• Evaluates movements within ladders, training needs, system changes, etc.
• Assists Human Resources with recruitment and interviewing of new BHT’s.
• Involvement in disciplinary action process of BHT’s and BHT Supervisors.
• Conduct performance evaluations for the BHT’s and BHT Supervisors.
• Complete required trainings and mandatory training hours.
• Other duties as assigned.

Technical Competencies:

Coordinate BHT’s scheduling and cross facility coverage such that training and other overtime is significantly reduced. Capable of giving appropriate feedback to staff and role modeling to staff. Organizes the BHT’s so the staff is trained and knowledgeable about their job functions. Advises clinical staff of clients’ goals and how they are progressing. Completes required trainings and ensures all BHT’s are completing them as well. A working knowledge of mental health issues and delinquent behaviors. A working knowledge of HIPAA, Licensing and CARF regulations.

Education Requirements:

High school diploma or equivalent. Previous supervisory experience.

Valid Driver’s License.

Job-related Behavioral Characteristics:
Demonstrates professionalism, leadership, confidentiality, strong social communication skills, time-management, organized. Must possess skills to communicate effectively and interact well with people of diverse backgrounds. Excellent oral and written communication and interpersonal skills. Ability to problem solve by gathering and analyzing information, working well in an individual/ group problem solving situation, and showing initiative in problem solving. Maintains professionalism and does not show favoritism. Maintains consistency with clients, staff, visitors, and the public. Ability to handle a crisis situation and react appropriately. Flexibility and adaptable. Ability to make decisions in an objective and ethical manner. Calm and decisive in crisis situations. Ability to sustain a team environment, drive continuous improvement projects, confidentiality, excellent problem-solving skills and excellent communicator within the team framework.

Pyramid CORE Values:
We are committed and proud to live our CORE values and use them to inspire those around us. Our employees
are expected to align with these values, behaviors and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent and ethical when dealing with clients, staff and the
community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working
together to achieve excellence. PASSION is genuine, compelling and relentless desire to improve lives and support Pyramid’s mission.

Benefits:

• Health, Dental, Vision, and Life insurance for Full Time Employees
• Competitive wages
• Tuition Reimbursement
• Employee Assistance Programs
• Great working environment
• Growth opportunities
• 401k with company matching options
• And more!