Behavioral Health Outpatient Supervisor - Lpc Lcsw Lmft - Laurelwood - Mon - Fri

Job Category:
Behavioral Health, Counseling, and Clergy
Work Shift/Schedule:
8 Hr Morning - Afternoon
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role:
Job Summary
Responsible for the day-to-day operations of the Laurelwood Outpatient Program. Works closely with the Outpatient Program team to ensure delivery of quality therapeutic services to all patients. Collaborates with the Therapy Supervisor and Behavioral Health Access Center Supervisor to resolve any barriers to referral process and access to program. Works with referral sources to ensure census expectations are met. Assists with the development of policies/procedures specific to the Outpatient Program.
Minimum Job Qualifications

• Licensure or other certifications: Full licensure in the state of Georgia required (LPC, LMFT, LCSW).
• Educational Requirements: Master's degree in Psychology, Counseling, Social Services or related field that meets the requirements for licensure in the state of Georgia.
• Minimum Experience: Minimum of three years of Behavioral Health experience. At least one year of leadership experience.
• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:
• Preferred Educational Requirements:
• Preferred Experience: Experience in working/managing outpatient programs (Partial Hospitalization, Intensive Outpatient, etc.) is preferred.
• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Ability to plan, organize, control, and execute management responsibilities.

Essential Tasks and Responsibilities

• Maintains open channels of communication to foster the positive aspects of the attitudes, needs, and issues affecting the staff, volunteers, patients, families, and NGHS departments.
• Responsible for the operations of the Outpatient Program to ensure compliance with state, federal, local and organizational guidelines. Ensures departments are prepared for all surveys and are deficiency free.
• Ensures that the program's current clinical policies are consistent with Laurelwood and NGHS policies and procedures.
• Follows established procedures for the employment of personnel with qualifications commensurate for assigned responsibilities. Makes recommendations for improvement to supervisors
• Ensures that personnel records maintained for each employee are current regarding NGHS and state and federal guidelines.
• Ensures the verification by personnel of all applicable current licensure/certification and educational background for all staff members and contract services personnel as required.
• Responsible for the Outpatient Program to ensure patients' needs are met either through program resources or through arrangement with appropriate community resources.
• Ensures adherence to patients' rights and responsibilities policies; ensures that all staff members are aware of these rights and responsibilities. Provides that staff appropriately document the rights and responsibilities as required.
• Conducts readiness huddles daily; schedules staff meetings as needed.
• Monitors and recommends process improvements to strengthen patient care and service delivery. Implements corrective action as necessary or ensures appropriate departments follow through.
• Ensures that written personnel policies and job descriptions are available to all employees, are discussed with each new employee by appropriate department supervisor during an initial orientation, and are reviewed when revisions occur.
• Comprehends departmental expense/revenue reports and authorized staffing reports.
• Continually monitors staff morale and patient attitudes to ensure that they are positive; reviews patient questionnaires (as appropriate) and recommends and/or implements corrective actions as identified.
• Directs basic community relations efforts through referral development and customer service.
• Meets all deadlines as agreed upon for special reports and other programs.
• Continually updates knowledge of trends in youth and adult Behavioral Health.
• Maintains current knowledge of state, federal, and DNV regulatory requirements and guidelines.
• Utilizes appropriate management skills to plan, implement, control and evaluate clinical services.
• Effectively resolves problems with department staff, and with other department leaders.
• Promptly investigates patient, visitor, and/or physician complaints; suggests and/or implements corrective actions for resolution as appropriate.

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
• Vision: Moderate, Frequently 31-65% of time
• Kneeling/Stooping/Bending: Occasionally 0-30% of time
• Standing/Walking: Frequently 31-65% of time
• Pushing/Pulling: Occasionally 0-30% of time
• Intensity of Work: Occasionally 0-30% of time
• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.