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Form of workOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact with an Early Careers research analyst opportunity on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.
Are you an independently licensed mental health professional with background in insurance/managed care industry? Are you a clinician who has worked in a mental health or chemical dependency role in direct service? Bring your clinical experience to a rewarding position on a fast-paced, supportive team. We're looking for clinically curious, passionate, dedicated professionals to fill inbound telephonic care advocacy roles. Apply today!
The Behavioral Health Care Advocate is responsible for providing mental health resources and/or benefit and referral information to members, as well as assessing for mental health stability and safety.
Candidates must be able to work a set schedule Monday - Friday between 10:00am - 7:30pm Central and a rotating holiday schedule based on business needs.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Due to business needs, residency and licensure in Missouri is preferred.
Primary Responsibilities:
- Focus on psychiatric and chemical dependency treatment for members
- Assist in determining appropriate levels of care
- Obtain information from members on outpatient requests for treatment
- Determine if additional clinical treatment sessions are needed
- Coordinate benefits and transitions between various areas of care
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Licensed Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; Licensed Ph.D.; or RN with a compact license and 3 years of experience in Behavioral Health
- Active, unrestricted, clinical license in the state of residence that allows you to practice independently without supervision (e.g., LCSW, LICSW, LMFT, LMHC LP, LPC, LPCC, etc., or RN)
- 3 years of experience in a related mental health environment
- Crisis management, substance abuse, and mental health background
- Intermediate proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams
- Demonstrated ability to talk on phone and navigate through computer screens simultaneously
- Access to install highspeed internet services at home and a distraction-free space for home office set up
- Ability to work a set schedule Monday - Friday between 10:00am - 7:30pm Central
- Ability to work rotating holidays based on business needs
Preferred Qualifications:
- Residency and licensure in Missouri
- Experience working at a Substance Abuse Treatment Center
- Experience in Crisis Counseling
- Experience Telemental Health Services
- Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for members
- Call center experience
- Facility-based experience (inpatient, residential, partial, outpatient)
- Dual diagnosis experience with mental health and substance abuse
- Background working with various age groups
California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $56,300 to $110,400 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
