Job Description
At Total Beauty Supply, we exemplify our Core Values:
- We're aligned
- We build confidence
- We're results-oriented
- We have hardcore work ethics:
Accountability, Integrity, Reliability, Resourcefulness, and Strong Communication
A career at Total Beauty Supply means you have accepted the opportunity to challenge yourself to reach your full potential. We believe it is our duty to advance our personal, professional, and financial goals in order to become the best version of ourselves and work together as a team. Our customers count on us to deliver the best service, products, and experience daily
We are seeking a dynamic and organized Beauty Retail Store Operations Manager to lead our store's day-to-day operations and ensure a delightful shopping experience for our customers. This role is crucial to the success of our store, and we are looking for a talented individual who can drive excellence in customer service, sales, and overall store performance.
Core Competencies:
1. Leadership: Lead and inspire a team of store associates, setting clear expectations and providing guidance to ensure exceptional customer service and operational efficiency.
2. Inventory Management: Oversee inventory levels, replenishment, and stock control to ensure products are readily available, minimizing stockouts and overstock situations.
3. Sales and Customer Service: Develop and implement sales strategies to increase revenue while maintaining a strong focus on delivering exceptional customer service.4. Store Maintenance: Ensure the store is clean, well-maintained, and visually appealing to create an inviting shopping environment.
5. Staff Training and Development: Train, mentor, and evaluate staff to enhance their product knowledge and customer service skills, fostering a high-performing team.
6. Budget Management: Manage store budgets, monitor expenses, and identify cost-saving opportunities while maximizing profitability.
7. Merchandising: Oversee product placement, visual displays, and promotional activities to drive sales and enhance the overall shopping experience.
Key Targets:
1. Sales Growth: Increase monthly and yearly sales targets by a set percentage, through effective sales strategies and staff training.
2. Customer Satisfaction: Maintain a high level of customer satisfaction, as measured through feedback and surveys, with the goal of consistently improving scores.
3. Inventory Control: Ensure inventory turnover ratios are within acceptable ranges and minimize stock losses through efficient inventory management.
4. Operational Efficiency: Optimize Store Operations by reducing operational costs while maintaining or improving service quality.
5. Team Development: Support the professional growth of your team, including ongoing training and development opportunities, with the aim of reducing turnover and increasing employee satisfaction.
6. Visual Merchandising: Create visually appealing store displays and execute successful merchandising strategies that contribute to increased sales.
The Beauty Retail Store Operations Manager plays a vital role in the store's success by providing exceptional leadership, enhancing the customer experience, and achieving key performance targets. If you have a passion for beauty products and the skills to lead a dedicated team to success, we encourage you to apply for this exciting opportunity.
Apply today, and help us fulfill the hair and beauty needs of all.
"Win Every Day with Exceeding Confidence!"