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Form of workBDC Service Appointment Coordinator
Want to be part of a strong brand reputation? Now’s your chance because Gary Rome Auto
Group is growing and hiring! Join a team that prides itself on promoting a healthy work-life
balance with an exciting cultural atmosphere. We are looking for a Business Development
Center (BDC) Service Appointment Coordinator. The Coordinator is responsible for handling all
inbound phone calls, assisting the customer in scheduling service appointments accurately, and
answering questions.
Perks
Opportunity for promotion and career growth with our company
Stable and supportive team averaging over 10 years with Gary Rome Auto Group
Positive cultural atmosphere with community involvement, employee of the month/year,
birthday and anniversary celebrations, annual employee appreciation party, and much
more
On-going training resources
Paid vacation, holidays and sick leave
401(k)
Full benefits including hospital, medical, prescription drug, dental and vision coverage
Group term life insurance
Short and long term disability
Skills - - Must Haves
Computer Skills - Typing, Internet, Microsoft Windows & Office Suite along with Google
Workspace
Team Player
Oral & Written Communication - Speaks and writes clearly, rapport-based influence and
persuasion
Customer Service - Friendly personality, positive attitude, strong work ethic, transmit a
sense of ease, comfort, trust and excitement to visit the dealership
Accurate
Ability to work in a high-volume team environment with several other specialists
6-Day a week operation, closed on Sundays, flexible availability
Skills - - Nice to Have
Previous automotive experience
Experience in CDK Global automotive software
Bilingual
Role is onsite, Holyoke MA 01040.
