Bdc Manager / Asst Bdc Manager / Bdc Associates / Internet Representative

Empire Automotive Group is now hiring for several positions. We are in need of a BDC Manager / Assistant BDC Manager and several BDC Representatives / Internet sales representatives to Manage each BDC under Multiple rooftops for both Sales & Service.

Automotive knowledge is helpful, but is NOT required. Immediate and ongoing training provided. Recent high volume phone experience and excellent computer skills are a MUST! Our ideal candidates will be extremely organized, excel with written and verbal communication and be committed to delivering exceptional customer service. If you have the skills and experience were looking for, please apply.

Automotive BDC Representative Benefits:

· Base pay plus commission

· Health/Dental Insurance

· PTO

· Paid Vacation Time

· Holidays

· Employee Purchasing Programs

· Career Advancement Opportunities

Automotive BDC Representative Responsibilities:

· Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers

· Handle all incoming internet email leads and internet phone leads

· Be available to respond to email inquiries in a professional, well-spoken manner

· Assist customers in appropriate vehicle selection

· Direct customers to product information resources, including those available on the internet

· Check email frequently and respond to inquiries immediately

· Deliver inquiries/messages intended for other sales personnel and departments promptly

· Provide excellent customer service

Automotive BDC Representative Requirements:

· Minimum of 1 Year BDC Experience preferred but NOT required

· Experience working in an automotive BDC preferred.

· Experience handling in/outbound calls

· Will be on the phone and computer all day.

· Excellent oral and written communication skills

· Strong organization and time management skills

· Ability to multi-task

· Thrive in fast paced environment

· Ability to work well independently

· Strong PC and Internet Skills

Automotive BDC Manager Requirements:

· Minimum of 3 Years BDC Experience required

· Experience handling in/outbound calls

· Will be on the phone and computer all day.

· Excellent oral and written communication skills

· Strong organization and time management skills

· Ability to multi-task

· Thrive in fast paced environment

· Ability to work well independently

· Strong PC and Internet Skills

· Strong Objection Handling Skills

· Be able to create urgency and same day appts.

· Train and work with all BDC reps

· Listen / Monitor all calls that are happening in the BDC Daily

Equal Opportunity Employer / Drug Free Workplace

Job Type: Full-time

Job Type: Full-time

Pay: $45,000.00 - $125,000.00 per year

Supplemental pay types:

• Commission pay
• Monthly bonus
• Signing bonus

Work Location: In person