Bbq Restaurant Server

Food Server

Smoky Martins BBQ prides it self in serving great food and providing outstanding customer service. the Sever role plays a critical role on the Smoky Martins Team.

Main Job Tasks, Duties and Responsibilities

• greet customers politely as they enter the restaurant
• introduce self to customers
• show customers to their tables
• present menus to customers
• maintain an up-to-date working knowledge of the menu items and daily specials
• explain the menu items in terms of preparation, ingredients and presentation
• be aware of allergy information on menu items
• answer inquiries about food and beverage items on the menu
• offer food, wine and other beverage suggestions
• inform customers of special items not listed on the menu
• take food and beverage orders accurately including any special requests
• check customer's identification to ensure they meet alcohol legal age requirements
• check food orders with customers to ensure correctness
• input the order into POS System
• work with bartenders to fill beverage orders
• work with kitchen staff to process and expedite food orders
• pre-set table for the orders
• deliver and serve food at tables
• use established food handling and serving techniques
• ensure customers are satisfied with their food orders, beverages and service
• upsell food and beverage items throughout the meal
• monitor customer's needs and promptly handle requests
• handle customer complaints in a polite and professional manner
• maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills
• prepare and provide customers with accurate check for the meal
• process cash and credit card payments
• Prepare to-go boxes for customers
• re-set and prepare table for customers including decorations, condiments, napkins, utensils
• maintain a clean and organized service area
• dispose of trash according to established procedures
• perform any side-work as requested
• comply with safety, health and hygiene policies and procedures

Knowledge and Experience

• High School Diploma preferred
• meet state age requirements to serve alcohol
• knowledge of hygiene and sanitation standards
• knowledge of food and health codes
• working knowledge of beer, wine, liquor and common beverages
• working knowledge of food preparation
• knowledge of state liquor laws
• able to fluently read and speak relevant language
• flexible and willing to work different schedules
• able to lift and move up to 30 pounds
• able to stand for long periods of time

Key Skills and Competencies

• customer service
• communication skills
• numeracy skills
• ability to multi-task
• adaptability and appreciation of diversity
• team work
• accuracy and attention to detail
• stress tolerance
• reliability
• honesty and integrity
• sense of urgency
• high energy level

Hours per week:

• 20-29

Duties:

• Greeting and seating customers
• Taking orders
• Delivering food
• Serving alcohol
• Busing, cleaning, and resetting tables
• Preparing bill and processing payment
• Assisting kitchen, such as plating and garnishing menu items
• Reconciling daily cash transactions

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• Open to applicants who do not have a college diploma

Tip income:

• Yes

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: From $3.50 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Restaurant type:

• Bar
• Casual dining restaurant
• Food truck

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Serving Experience: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)

Work Location: In person