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SalarySummary
As a successful Baseball Operations Coordinator, you will assist in organizing weekend, spring and summer tournament programming at the world-class facility in Aberdeen, MD. The position will play an integral role in scheduling for all core lines of programming, operations of tournaments, assisting in oversight of part-time operations staff, weekend sales, along with a wide variety of related duties and activities. This individual will be responsible for ensuring quality control surrounding all baseball/softball activities and to ensure our tournaments exceed expectations.
Responsibilities
As our Operations Coordinator, you will:
- Execute all customer care and related communication for registered teams
- Oversee the process of collecting necessary items from customers prior to event (and review to ensure completeness and accuracy) for tournament teams – leveraging the online registration platform for maximum efficiency
- Invoice and collect payment from customers as necessary
- Execute pre-event communication
- Monitor and evaluate all schedule requests made by teams for tournaments
- Produce tournament schedules for approval by the Operations Manager
- Serve as on-site supervisor for weekend tournaments
- Oversee facility First Aid operations in terms of inventory and staffing levels
- Closely monitor all Baseball Operations related inventory
- Work closely with umpire assigners on related tournament needs and scheduling
- Assist in weekend tournament sales efforts under the General Manager
- Assist as camps and clinics instructor and coordinator as necessary
- Ensure that sponsorship activities related to tournament play are executed
- Assist in facilities operations, food and beverage, retail operations as needed
Qualifications
We require:
- Bachelor’s Degree
- 1-2 years of experience working in sports business/operations or related field
- Solid understanding of youth baseball and tournament operations
- Strong written and oral communication skills
- Strong interpersonal skills
- Positive approach to learning
- Strong work ethic
- Good planning, directing, and organizational skills
- Excellent customer service orientation to respond to needs of parents or coaches
- Ability to work in a team environment
- Ability to supervise others
- Ability to work long extended hours and weekend/holidays as needed
We prefer:
- Bachelor’s degree in sports- or business-related field such as Sports Marketing, Management, or Instruction
- Former collegiate or professional baseball and/or softball experience
- Proven track record of leadership in a professional environment
- Sound knowledge of the game of baseball/softball and tournament operations
- Willingness to take on special projects and roles based on the needs of the company
Special Physical Requirements/Working Conditions
- Routinely required to work extended hours as dictated by business needs
- Physical ability to accomplish all tasks
- Routinely lift or move up to 50 pounds at least 20% of the time
- Routinely exposed to extreme hot/cold weather conditions, and dust/particles
