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Form of workAt Okemo, we’ve got 2,200 vertical feet of positive outlook and it shows. Culture is what we teach. And service with a smile is the linchpin of our philosophy. Every interaction with our guests-on and off the mountain, Adventure Zone and at the Evolution Bike Park, is an opportunity to turn a skier, rider, golfer, or recreational enthusiast into a lifelong member of our family. Our employees reflect this attitude by having fun doing what they do best: creating a memorable recreational experience! www.vailresortscareers.com
As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.
The Base Area Operator will assist in managing daily operations in the public and employee parking lots. Provide guest service functions for the resort that include greeting our guests, educating our guests about the resort, and delivery of exceptional guest service. Monitor and control the traffic in and out of the parking lots while complying with company policies and perform opening / closing duties. Ability to clear walkways, decking, and shuttle areas of snow throughout the day. Must have the ability to handle all customer complaints at a higher level.
Essential Job Responsibilities:
- Utilize higher level skills for managing daily operations in the public and employee parking lots.
- Provide exceptional guest service.
- Monitor and control both entrances and exits to the parking lots.
- Identify areas needing snow removal, salt or sand.
- Ability to remove snow and mitigate any slick walking surfaces.
- Ability to handle higher level guest complaints and issues.
- Ability to multi-task to keep all traffic flowing both in and out of the parking lots.
- Assist with training new staff when applicable.
- Assist with all company policies within the department and the company.
- Serve as a resource to colleagues with less experience.
- Strong communication skills.
Qualifications:
- High school diploma or equivalent
- 1 year or more guest service experience
- Able to work with composure in an often past paced environment
- Excellent guest service skills
- Knowledge of resort and surrounding area
- Fluent in English
- Flexible schedule
- Ability to stand outside for long periods of time in adverse weather conditions
- Ability to problem solve efficiently
Benefits include:
- Free Ski passes for employees and dependents
- Discount lift tickets for friends and family
- Free ski lessons
- Discounted lodging, food, gear
- Discounted bike haul
- Excellent training and professional development
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 338645
