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Form of workWant to work outdoors this summer? We have a fantastic opportunity for you! We are looking for Bartenders to serve at our Crow's Nest Rooftop Bar! Perfect summer hours to serve others and to enjoy the sun and outdoor environment. We are looking for bartenders who can work 20-29 hours hours per week.
About the Stella Hotel & Ballroom: Within blocks of Lake Michigan, The Stella features 80 stunning guest rooms featuring state of the art amenities combining sophistication and contemporary design elements. Housed within the hotel, the 1844 Table & Mash restaurant/bar pays homage to supper clubs of the past, but with a fresh and modern twist. The 1844 also offers a diverse selection of whiskeys, signature handcrafted cocktails and a showcase of craft and domestic beers. The hotel also features a seasonal Rooftop Bar called The Crow’s Nest. The Stella Hotel and Ballroom has 7000 sq. ft. of meeting and event space, including a grand two-story ballroom.
OVERALL DESCRIPTION OF JOB SCOPE AND RESPONSIBILITIES:
Bartenders will be responsible to prepare and serve drinks to customers. Able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience at the bar or lounge. Bartenders should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner.
RELATIONSHIPS:
RELATIONSHIPS:
This position reports to the Restaurant Manager/Banquet Manager, retains relationships with peers and all other departments within the hotel/restaurant, maintains relationships with current and prospective customers and guests, and maintains relationships with suppliers, vendors, and others serving the Company or the property.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
- Please note that the essential job functions listed here are not all-inclusive, rather they indicate the types of activities normally performed by this position and, therefore, may be modified and revised. Other duties may be required and assigned from time-to-time.
- Interact with customers; take orders for drinks and snacks.
- Plan and present bar menu.
- Serve snacks and drinks to the customer.
- Check identification of the guest to make sure they meet age requirements for purchase of alcohol.
- Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
- Prepare alcohol or non-alcohol beverages.
- Service Wine and Beer to guests.
- Arrange bottles and glasses to make attractive displays.
- Assess customers’ needs and preferences and make recommendations.
- Ability to sell or influence others for up selling and suggestive selling.
- Provide recommendations and suggestions to guest for choosing drinks and snacks.
- Serve customers in a friendly and helpful manner.
- Keep the bar counter and work area neat and clean at all times.
- Provide guidance to guests on hotel activities, dining options and general regional information.
- Determine when a customer has had too much alcohol and if required refuse further service politely.
- Demonstrate a thorough knowledge of food and beverage products, menus and promotions.
- Handle and move objects, such as glasses and bottles, using hands and arms.
- Clean up after customers and clean work area.
- Wash glassware and utensils after each use.
- Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc., if required.
- Perform physical activities such as lifting and stooping.
- Maintain liquor inventory.
- Collect payment for drinks served and balance all receipts.
- Handle an assigned house bank and follow all cash handling procedures as per hotel standard.
- Prepare inventory or purchase requisitions as needed to replenish supplies.
- Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.
- Stay guest focused and nurture an excellent guest experience.
- Comply with all food and beverage regulations.
JOB QUALIFICATIONS:
- One to two years of experience bartending.
- Excellent verbal and written communication skills.
- Must be able to speak, read, write and understand English, and other languages are advantages.
- Good personality and positive interpersonal skills required.
- Food Handlers Card.
Gorman & Company is an Equal Employment Affirmative Action Employer
