Barista/Team Lead

Salary Includes Tips (Approx. 5$ an hour)

Responsibilities include:

• Build sales through excellent product execution, guest service, and team management
• Maintain and communicate your knowledge of the coffee, teas, and other products offered at Sweetwaters
• Greet customers as they enter
• Ensure coffee, tea, and espresso drinks are correctly and efficiently prepared to Sweetwaters standards
• Encourage and guide the team to meet marketing & sales goals during every shift
• Ability to lead the team on guest service, training, product quality, merchandising, cleanliness, and food safety
• Provide friendly, accurate, and efficient guest service
• Execute accurate and proper cash handling procedures
• Ensure the café is clean, organized, and inviting at all times
• Answer their questions regarding ingredients
• Ensure coffee, tea, and espresso drinks are correctly and efficiently prepared to Sweetwaters standards and following recipes
• Provide friendly, accurate, and efficient guest service
• Execute accurate and proper cash handling procedures
• Ensure the café is clean, organized, and inviting at all times
• Maintain and communicate your knowledge of the coffee, teas, and other products offered at Sweetwaters
• Receive and process payments
• Comply with health and safety regulations

Skills

• Must enjoy working with people, be able to multi-task, and work in a busy, fast paced environment
• Must have strong guest service skills, be friendly, accurate, and efficient, enjoy drinking coffee or tea, and be passionate about quality
• Previous work experience as a Barista or Waiter/Waitress is a plus but not required.
• Flexibility to work across shifts
• Ability to gauge customers’ preferences
• Excellent communication skills
• Upbeat personality

Job Type: Part-time

Pay: $21.00 per hour

Expected hours: 10 – 30 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Restaurant type:

• Café

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Natick, MA 01760: Relocate before starting work (Required)

Work Location: In person