Job Description
JOB SUMMARY:
Serve beverages and/or food to the guests in a friendly and courteous manner. Prepares gourmet coffee drinks, smoothies and cocktails to patrons at restaurant and coffee lounge. Achieve standards of excellence through the company mission, culture and values.
FUNCTIONS & RESPONSIBILITIES:
- Prepare and serve a selection of beverages from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established standards
- Service Restaurant & Coffee Lounge
- Barista will prepare gourmet coffee drinks, smoothies & cocktails
- Confirm guest orders including any special needs or requests from the lounge server using the hotel's point-of-sales system; check completed orders with the guest's original order
- Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.
- Maintain complete knowledge and strictly abide by state liquor regulations, particularly those
- prohibiting service to minors, intoxicated persons and drunk driving. Must have some familiarity with basic food and beverage preparations.
- Adherence to posted work schedule.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed
- Adhere to grooming and appearance standards consistently.