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SalaryBarbershop Receptionist
Compensation: $16.00/hour. Must be able to work Evenings & Weekends.
Job Description:
Compensation: $16.00/hour. Must be able to work Evenings & Weekends.
Job Description:
We are looking for a Barbershop Receptionist to act as the first point of contact for customers who visit our shop or contact us to learn about our services. We're looking for a people person, someone who has an infectious smile, who knows how to take care of customers, and who likes things clean and organized.
The Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about our services, processing transactions, assisting barbers with laundry, sweeping and keeping the shop clean for clients. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. It never hurts to have a great smile.
Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
Click the link to schedule a discovery call and learn more about Finley's and this Receptionist Position! https://calendly.com/_finleysrecruiting/15min
As a Receptionist at Finley’s Barber Shop, you will be required, but not limited to:
- Attire: Follow Finley’s dress code. As a lead receptionist, you should exceed the standard dress code requirements. You should maintain a professional, fashion forward appearance that represents the barber industry
- Greet all clientele with friendliness and upbeat professionalism
- Check clients in for their appointments, offering them a complimentary beverage
- Handle various payment types during check-out process
- Answer and assist all SLACK communications and the occasional phone call.
- Schedule, edit, and cancel appointments
- Assist the floor staff. This includes but is not limited to, sweeping, dusting, laundry, light cleaning duties, etc.
- Work well with fellow employees and keep a positive work environment
- Have a professional level of engagement with the team and clients
- Have a good understanding of the booking system software. Training for the booking system software will be provided. Prior knowledge is preferred but not required
- Above & beyond customer service
- Assist with shop duties (laundry, sweeping, maintaining cleanliness of the shop, keep shop organized and presentable for clients, dusting)
- At least one year of clerical experience (Receptionist, assistant, office work, etc.) required. Experience in Salon/Barber Shop setting highly recommended.
- Excellent, above and beyond customer service and communication skills
- Knowledge of retail products sold at Finley’s Barber Shop (training on product knowledge provided)
- Computer skills and knowledge, proper phone etiquette
- Punctual, on time, and highly motivated
- Flexible schedule and ability to work weekends
- Ability to work in a fast-paced environment and ability to multitask
- Ability to dress professionally, follow dress code, and keep a consistently polished appearance
We believe there is magic in traditional old-fashioned barbershops, and we work as a team, every day to keep that tradition alive. At Finley’s Barbershop, we want to help you achieve your personal and professional goals. If you are self-motivated, career focused, and a real go getter, then we invite you to apply to join the Finley’s Team as a receptionist. We would be honored to be a part of your life’s path.
Some of the responsibilities in this role might include the following:
The roles encompassed in this list involve various aspects of salon and barber shop customer service. From greeting clients as a salon receptionist or barbershop coordinator to handling front desk operations and appointment scheduling, individuals in these positions ensure smooth salon coordination and excellent client experiences. They also manage client relations, provide personalized services, and enhance salon hospitality. Responsibilities include administrative support, inventory management, cash handling, and collaboration with the team. Multitasking is key, along with maintaining salon etiquette, professional customer interaction, and building strong client relationships through consultations and attentive care. The ultimate goal is to ensure client satisfaction, enhance the guest experience, and promote client retention through service excellence and exceptional customer care.
