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Form of workClosing Date: March 8, 2024 at 5:00 PM
Pay Range: $10.50 - $12.71 per hour plus tips
This position is responsible for the set-up service, clean-up of all assigned banquet functions and performs the following duties, as well as demonstrating the GILA WAY.
Essential Duties and Responsibilities:
- Promotes and provides excellent guest service experiences to both internal and external guests.
- Approach all encounters with guests and team members a friendly, service oriented manner.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
- Comply at all times with Enterprises standards and regularities to encourage safe and efficient operations.
- Inspects the set-up of meeting and banquet functions, checking them against the Banquet Event Order.
- Assist in service of functions as required.
- Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
- Performs other special projects and duties as assigned
- High School Diploma or equivalent preferred.
- Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred.
- In-depth wine and alcohol knowledge preferred.
- Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
- Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
- Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
- Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
- Strong interpersonal and communication skills, both written and oral.
- This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.
Important Notes
As a condition of employment, all new hires must pass the following:
Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.
Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.
