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Form of workJob Description
The Convention Banquet Server is primarily responsible for providing the highest quality of service to guests and the set-up, service, and clearing of all assigned events functions according to Lakeside Hotel Casinos standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES – Other duties may be assigned:
- Must be comfortable serving a variety of events that will vary in service style.
- Must be able to read a Banquet Event Order (BEO) and know how to complete a setup.
- Sets tables in assigned area (or checks to see that they have been set) correctly and uniformly, using: clean, pressed linen (without rips, stains, or tears); clean unspotted silverware, clean china with no chips or cracks; clean unspotted glassware. Properly cleans and fills table complements (salt and pepper, sugar, breadbaskets, etc.)
- Know the menu for each function served.
- Keep work station neat and clean during service. Constantly patrols assigned station(s), serving food and beverages to guests as needed.
- Receives guest orders for food or beverage that varies from the set menu.
- Delivers food, beverages, condiments, and other requested items.
- Refers complaints on food to service to the Supervisor on duty.
- Performs all opening and closing side duties assigned. Cleans function room and back of house areas during and after banquet functions.
- Sets up, serves, and breaks down coffee breaks, receptions, and other special functions, as assigned.
- Communicate with the Culinary team timely when food items are low.
- Maintain and understand compliance with federal, and state local regulations.
- Perform all job functions in a safe and responsible manner.
- Complete all company-required training timely.
- Comply with all Iowa Racing and Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.
- Must be available to work days, nights, weekends, and holidays.
- Must be 18 years of age or older to serve alcoholic beverages.
SUPERVISORY RESPONSIBILITIES:
None
None
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required.
CERTIFICATES, LICENSES, REGISTRATIONS:
None
DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
