Full and part-time positions available!
- Serve food and beverage items to guests in a friendly, enthusiastic, professional and timely manner.
- Must attend all designated pre-event meetings.
- Must be able to understand how to read a Banquet Event Order (BEO), including a room diagram.
- Gather and coordinate all equipment necessary to service banquet event.
- Maintain a clear and obstruction free service corridor.
- Perform all Banquet sidework as designated by the Banquet Captain and/or Banquet Manager.
- Efficiently and properly perform all service standards to encourage safe and efficient hotel operations.
- Efficiently attend to all needs of the guest during functions and function related duties.
- Report to Banquet Captain and/or Banquet Manager any need for housekeeping and/or repairs of and banquet equipment.
- Maintain regular attendance in compliance with hotel standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high level of standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
- Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
- Follow all money handling procedures when serving the guest.
- Prepare room according to the BEO (Banquet Event Order) and the various meal functions.
- Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
- Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
- Respond to guest problems, complaints and accidents. Communicate to management, if necessary.
- Demonstrates accuracy and thoroughness.
- Monitors own work to ensure quality.
- Provides the best possible service to clients and customers.
- Meets or exceeds productivity standards.
- Produces adequate volume of work efficiently in a specific time.
- Responds to requests for service and assistance.
- Demonstrates the desire and ability to provide high quality service to both internal and external customers.
- Solicits customer feedback to improve service.
- Asks for and offers help when needed.
- Includes appropriate people in decision-making.
- Takes responsibility for own actions.
- Performs work with little or no supervision; works independently.
- Can be relied upon regarding task completion and follow up.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to interpret and perform basic math functions.
- Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
- Flexible and long hours sometimes required.
- Medium work – Exerting up to 50 lbs. of force occasionally, and/or 20 lbs of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand and/or walk for long periods of time or during entire shift.
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.