BANQUET SERVER
Job Summary
Hotel Elkhart is looking for a Banquet Server to set-up, service and break down assigned functions in a safe, accident-free manner. Banquet servers must be able to know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served. Servers are also expected to know and utilize "Suggestive Selling" techniques.
Responsibilities and Duties
- Read BEO and know how to complete a set-up. (3%)
- Set tables in assigned area correctly and uniformly. (15%)
- Keep station neat and clean while servicing guest per established policies and procedures. (5%)
- Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment. (5%)
- Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment. (5%)
- Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. (50%)
- Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders. (2%)
- Complete assigned side work. (5%)
Qualifications and Skills
Education: High school education or equivalent experience
Experience: One to two years of experience cash handling, host/hostess and serving
Skills and Abilities:
- Communication and hospitality skills (English required)
- Ability to problem-solve
- Ability to handle guest complaints
- Ability to use Agilysys POS
No. of employees supervised: Variable
Travel required: None
Hours Required: Part-time; scheduled times and days may vary based on need
Benefits and Perks
- Employee discounts.
- Start earning paid vacation time right away.
- A host of benefits are available for full-time associates including major medical, dental and vision plans as well as a matching 401k program. Short-term and long-term disability, accident, critical illness, and many other ancillary benefits are also available.
Work Location
Hotel Elkhart
500 S. Main Street
Elkhart, IN 46516
https://www.hotelelkhart.com/
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