Banquet Server

Description

FLSA Classification: Full-Time/Part-Time, Non-Exempt

The Country Music Hall of Fame and Museum, Culinary Department

Company Overview: Located in the heart of downtown Nashville, the Country Music Hall of Fame and Museum documents and interprets the history of country music-a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the museum proudly combines subject expertise, ambitious research, and preservation of an unparalleled collection with expressions of creativity in music, art, and history. The museum collects artifacts that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions. The core exhibit follows the story of country music from its folk beginnings through its evolution as a commercial art form. Rotating exhibits examine a broad range of topics, from country classics to contemporary and emerging artists in American Currents. The museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Elvis Presley and many others recorded.

What We Offer for Full-Time Hourly Staff: 

• Medical, Dental, Vision, Life Insurance Options
• Competitive Pay
• Paid Vacation and Sick Days
• Paid Floating Holidays (2)
• Time and a Half Holiday Pay
• 401(K) with Up to 3% Employer Match
• Employee Assistance Program (Free Counseling and Legal Services)
• Eligibility for Public Service Student Loan Forgiveness  
• FREE 24/7 Downtown Parking and Transit Benefits
• Continuing Professional Offerings
• Complimentary Museum Admission (For Yourself, Family, and Friends)
• Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more) 
• Up to 25% Discount in Retail Stores and Onsite Restaurant Venues
• Opportunities to Attend Exhibit Openings, Concerts and Special Events
• Employee Engagement Activities and Opportunities
• FSA and Dependent Care Options 
• Volunteering and Community Engagement Opportunities

What We Offer for Part-Time Hourly Staff: 

• Competitive Pay
• Paid Vacation and Sick Days
• Paid Floating Holidays (1)
• Time and a Half Holiday Pay
• 401(K) with Potential for Up to 3% Employer Match
• Employee Assistance Program (Free Counseling and Legal Services)
• Eligibility for Public Service Student Loan Forgiveness  
• FREE 24/7 Downtown Parking and Transit Benefits
• Continuing Professional Offerings
• Complimentary Museum Admission (For Yourself, Family, and Friends)
• Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more) 
• Up to 25% Discount in Retail Stores and Onsite Restaurant Venues
• Opportunities to Attend Exhibit Openings, Concerts and Special Events
• Employee Engagement Activities and Opportunities
• Volunteering and Community Engagement Opportunities

Departmental Overview: Our department is responsible for all private internal and external events on and off-premises. Our goal is too effectively and efficiently service all guests in a professional manner. Our clients bring us an idea or a vision and it is our job to make the idea or vision happen above and beyond their expectations. We look for team members that have a common belief of our core values in the banquet department and demonstrate the following key attributes:

• Customer Focus
• Dependability
• Productivity
• Teamwork
• Ownership
• Integrity
• Adaptability

Job Description: We currently have an immediate opening for a Banquet Server. If you enjoy being a part of a proactive, productive and fast-paced team, located in a one of a kind venue, creating and hosting various parties and events; this position may be of interest to you. As a Banquet Server, you could fill an important role in providing quality service to a diverse range of guests while contributing to the creation of many successful event operations.

Role Summary:

• Ability to read and understand orders to safely, efficiently, and promptly set up and break down events in a timely manner
• Provide exceptional service to our patrons as directed and instructed by the leadership
• Complete other duties as assigned for effective time management and efficiency
• Maintain personal hygiene and keep side stations in an orderly and sanitary manner
• Provide friendly, professional guest service with enthusiasm and positive attitude
• Be familiar with menu offerings in order to entice guests with its ingredients and preparations
• Respond promptly, courteously and effectively to guest inquiries, requests, and concerns
• Ability to be respectful to fellow teammates and avoid conflicts
• Ability to communicate any issues or concerns with department leaders

Requirements

Key Qualifications:

• High School Diploma or equivalent is required
• Two years hotel banquet food and beverage, or event service experience preferred
• TIPS trained to serve alcoholic beverages
• Must possess a 'can do' service attitude
• Willingness to go the extra mile to ensure an events' success
• Must be detail-oriented
• Must have ability to handle multiple clients and events simultaneously
• Be able to lift, shift, and move 50 pounds during the events
• Understand and communicate effectively with the guests, teammates, and customers
• Have desire to grow professionally in the hospitality business

Notes to Applicant:

The Country Music Hall of Fame and Museum is an equal opportunity employer. We respect the varied attributes, characteristics, and perspectives that make each person unique, and we believe that fostering a culture of inclusion is essential to institutional excellence. The museum promotes an environment of respect, communication, and understanding, while actively seeking opportunities to learn about and establish practices that further facilitate equity. The museum does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, childbirth and related medical conditions), national origin, political affiliation, gender identity, sexual orientation, disability, genetic information or characteristics, age, membership in an employee organization, military or veteran status, or other non-merit factor. The Country Music Hall of Fame and Museum does not tolerate discrimination or harassment based on any of these characteristics. 

We are a drug-free workplace and an equal opportunity employer that welcomes all qualified candidates to apply for open positions. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors. All offers of employment are subject to and contingent upon the successful completion of a background check and employment verification, including federally mandated E-verify processes, as required for position.

Due to the high volume of applications received for this position, hiring managers will only contact candidates they are interested in scheduling for an interview. Please refrain from calling to inquire about the status of your application. 

Applications are only accepted online on our career page: https://www.countrymusichalloffame.org/careers