Banquet Manager

JOB TITLE:Banquet Manager

REPORTS TO: Food and Beverage Manager

JOB DUTIES:

1. Analyze Banquet Event Orders, communicate effectively with clients, guests, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed expectations.

1. Review all schedules, equipment, supplies and organize work flow to ensure a quality event to customers on a daily basis.

1. Monitor and control department expenses (e.g. labor costs, beverage costs, supplies and equipment) within budgetary guidelines while ensuring that guest/client service expectations are exceeded.

1. Ensure compliance with all brand requirements, safety and security regulations, and property policies and procedures.

1. Motivate, inspire, train (and re-train, as necessary), develop, empower, coach, and counsel banquet staff. Conduct performance reviews and resolve employment-related issues by providing open lines of communication. Recommend discipline and termination, as appropriate.

1. Participate in all special projects, task forces and committees, as requested.

JOB REQUIREMENTS

1. Post high school education and a minimum of two years supervisory experience in banquet operation required. Experience in full service hotel banquets environment preferred.

1. Advanced knowledge of the principles and practices within the catering, food & beverage and hospitality professions required. This includes experiential knowledge for management of people, complex problems, efficient sales activities and food & beverage management.

1. Strong leadership skills required.

1. Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.

1. Strong interest in the Food and Beverage field required. Must be able to provide creative, innovative and quality-minded suggestions for continuous product improvement (e.g. buffet set-ups, ideas for creative breaks, new china/glass/linen products, etc.)

1. Ability to make occasional decisions which are generally guided by established policy and procedures required.

1. Effective oral and written communication skills required.

1. Professional appearance including dress code, grooming, and behavior required.

TRAVEL REQUIRED: Minimal, as requested.

EXPECTED WORKLOAD: 40-50 hours over a 5-day period; days and times will vary based on need.