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Form of workThe 15-story, 194-room hotel with over 7,000 square feet of meeting space and retail complex known as the Marriott Residence Inn East Baltimore at the Johns Hopkins Medical Campus is the focal point of development across an 88-acre parcel that will make this area of the city a vibrant and rewarding place to work, live and experience life.
The Johns Hopkins Medical Campus is a sprawling and well-respected collection of facilities that dominate Baltimore's northeastern landscape, where world-renowned doctors and researchers develop medicines and procedures on the leading frontiers of medicine—and work directly with patients. The knowledge and vitality that John Hopkins brings to the Greater Baltimore area contributes greatly to the quality of life here, and positons the Marriott Residence Inn East Baltimore as a "workplace of choice".
Be a part of this special undertaking and consider advancing your hospitality career at a brand-new hotel designed and built with vision, class and a commitment to quality: the Marriott Residence Inn East Baltimore at the Johns Hopkins Medical Campus. Apply online with us today!
We are looking for a highly motivated Banquet Captain to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function.Assisting the Banquet Manager this individual will lead the performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set-up and food and beverage service enhance guest satisfaction and maximize revenues.
If you have experience with leading high volume catering and banquet events, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
- Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
- Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
- Responsibilities also include cleaning of back hall and organizing of storerooms.
- Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
- Assists as needed with event room setup according to meal period and table needs
- Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked
- Serves food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen
- Cleans and sanitizes tables and/or counters & seats after guests are finished
- Explains how various menu items are prepared, cooking methods and ingredients
- Takes into consideration any special request and dietary issues made by the guest
- Provides general property information Offers warm and sincere welcome/farewell for all guests
- Interacts with staff in a professional manner, assisting other departments with necessary information
- Ensures final quality check on food and beverage items prior to serving guests
- Monitors assigned tables for customer satisfaction, quality, and additional service
- Addresses any guest issue promptly and with high concern
- Aids other events and restaurant staff as needed
- Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
