Banquet Captain

Responsibilities:
- Oversee banquet events and ensure smooth operations
- Coordinate with the event planner to understand the event requirements
- Set up banquet rooms according to the event specifications
- Supervise and train banquet staff, ensuring they provide excellent customer service
- Manage the flow of events, including timing of food service and speeches
- Ensure that all food and beverages are served promptly and in accordance with quality standards
- Address any customer concerns or complaints promptly and professionally
- Maintain a clean and organized banquet area throughout the event
- Collaborate with the culinary team to ensure food quality and presentation meet expectations
- Assist with inventory management and ordering supplies as needed

Requirements:
- Previous experience in the food industry or food service is required
- Strong knowledge of coffee service and preparation techniques is preferred
- Excellent team management skills, with the ability to motivate and lead a team effectively
- Experience working in a hotel or hospitality setting is highly desirable
- Familiarity with CI-TY and POS system is a plus
- Ability to supervise multiple events simultaneously while maintaining attention to detail
- Strong communication skills, both verbal and written
- Ability to work in a fast-paced environment and handle high-pressure situations calmly and professionally
- Flexibility to work evenings, weekends, and holidays as required by the event schedule
- Culinary background or knowledge is an asset

We offer competitive pay rates, opportunities for career growth, and a supportive work environment. If you have a passion for hospitality and enjoy overseeing events, we would love to hear from you. Please apply with your updated resume highlighting your relevant experience in the banquet industry.

Job Type: Full-time

Pay: $18.26 - $21.99 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off
• Paid training

Experience level:

• 3 years

Restaurant type:

• Casual dining restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Towson, MD 21204: Relocate before starting work (Required)

Work Location: In person