Banquet Captain

Become Part of the TPG Hotels, Resorts & Marina Team……

TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority. Job Overview Assists with over seeing the banquet staff and day-to-day banquet service operations including organizing banquet events, quality guest service, beverage control procedures and liquor law compliance. Manage and organize banquet event orders including staff, room/station assignments, décor, equipment, and supplies. Schedule and deliver quality service with accurate guest charges. Review and monitor internal control procedures. Assist with hotel life safety including beverage control procedures and liquor law compliance. Resolve guest complaints as appropriate to maintain guest satisfaction. Regularly review service scores to identify areas needing improvement and implement appropriate changes. Be knowledgeable on hotel facilities, services and the city to assist guests as appropriate. Review vendors, products and bills to ensure procurement of top-quality products at minimum prices. Submit recommendations to senior management on internal controls, policies, and procedures improvements. Manage chinaware, glassware, silverware, and linen inventories as appropriate. Ensure cleanliness and preventative maintenance programs are in place to protect assets. Effectively and efficiently manage the staff, day-to-day operations and services. Keep abreast of brand standards and the competition's products and strengths to continually improve revenues and profit margins while maintaining quality. Possess knowledge of food & beverage/restaurant service, hospitality, business and basic accounting principles and practices. Possess organizational skills that result in accurate, timely and thorough work. Ability to effectively and efficiently manage daily operations and resolve operational problems. Two or more years of related experience. Alcohol awareness certification and familiarity with hospitality industry practices preferred.

Benefits: Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances

• Disability Insurances

• Supplemental Life Insurances

• Identity Theft Protection

• Flexible Spending Accounts

• 401(k) Retirement Plan with Company Match

• Paid Time Off, Vacation and Holidays

• Employee Assistance Program

• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

• Benefits vary by location

• EEO/VET/DISABLED