Job Overview:
We are seeking a skilled and experienced Banquet Captain to join our team. As a Banquet Captain, you will be responsible for overseeing banquet events and ensuring exceptional service delivery. This is a key position that requires strong leadership, excellent organizational skills, and a passion for providing outstanding customer service.
Duties:
- Coordinate and supervise banquet staff to ensure smooth event execution
- Set up banquet rooms according to event specifications
- Oversee food and beverage service during events, ensuring high-quality standards are met
- Assist with menu planning and food presentation
- Train and mentor banquet staff on service standards and procedures
- Communicate effectively with clients to understand their needs and preferences
- Handle guest inquiries, requests, and complaints in a professional manner
- Maintain cleanliness and organization of banquet areas
- Collaborate with other departments such as kitchen, restaurant management, and culinary team to ensure seamless event operations
- Ensure compliance with food safety regulations and maintain a safe working environment
Skills:
- Previous experience as a Banquet Captain or in a similar role
- Strong knowledge of Aloha POS system
- Excellent customer service skills with the ability to handle challenging situations diplomatically
- Knowledge of food safety practices and regulations
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong leadership skills with the ability to motivate and inspire a team
- Effective communication skills, both verbal and written
- Attention to detail and strong organizational skills
If you are passionate about delivering exceptional banquet experiences, have excellent leadership abilities, and possess the necessary skills for this role, we would love to hear from you. Join our team today as a Banquet Captain!
Job Type: Temporary
Pay: $23.83 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Weekends as needed
Ability to Relocate:
- Birmingham, AL: Relocate before starting work (Required)
Work Location: In person