Job Summary: The role of Banquet Captain is to oversee banquet teams and ensure they have the needed bar inventory, training, materials, and staff to host a quality event to the expectations of the client. This position leads the planning for beverage service throughout the event. The beverage captain is also responsible for compiling given information to accurately prepare for upcoming events.
Job Responsibilities:
Obtain banquet event orders (BEO)’s
Oversee and finalize related preparations for events
Build and maintain relationships with vendors
Coordinate event staff meetings to communicate the needs of the event
Ensure the event staff is properly trained to fit the needs of each event
Construct projections for the amount of inventory needed for event
Manage the event staff before, during, and after the event
Track event times and dates to prepare accordingly
Compile the number of consumptions post event for billing and inventory
Prepares and submits alcohol orders
Serve as liaison for the employees and guest for off premise bar events
Control the amount of inventory dispersed for events
Oversee the setup and breakdown of events
Communicate with clients/guests politely and professionally
Tend to guests request and complaints
All other duties as assigned
Education and Experience:
Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Ability to read write and speak, and communicate in basic English preferred.
Bachelor’s degree in hospitality management or a related field preferred
Prior experience in lead food & beverage positions preferred
Knowledge, Skills, & Abilities:
Detail oriented and thorough
Ability to remain discreet and respect the privacy of guests
Ability to perform consistent work to the highest of standards
Ability to interact with guests in a pleasant friendly way
Quick problem-solving skills
Knowledge of basic bar operations
Ability to lead a team effectively and efficiently
Excellent verbal and written communication skills
Excellent time management skills