Banking Customer Service Representative 3Pm-11:30Pm

Banking Customer Service Representative 3pm-11:30pm 

Job Summary:

The Account Services Representative is a back-office Customer Service position that will perform accurate data entry related to the 3 on-line Bank accounts based on the banks procedures and policies.

Job Specific Responsibilities and Duties:

• The ASR is required to carry out the instructions of the customer provided all product and department criteria are met.
• Must have a good understanding of all procedures and must communicate effectively with the customer in order to obtain all required documents to complete the customers’ instructions
• Perform accurate data entry for all accounts
• Maintain accurate account records and processing of transactions as directed by on-line customers
• Good phone skills and previous Banking Customer Service is desired
• The ability to work overtime as needed, flexible schedule if need be
• Knowledge of WORD and EXCEL

REQUIREMENTS

Qualifications:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

Basic Responsibilities:

• Comply with company policies, practices and procedures.
• Attend meetings and prepare follow-up as needed.
• Set goals, prioritize and execute duties of the position.
• Manage documents, files and electronic information in an organized, efficient and secure manner.
• Represent company as a professional in appearance and manner.
• Communicate written and oral communication at the highest level of professionalism and integrity.
• Complete company required training courses as assigned.

Two shifts open

Banking Customer Service Representative 3pm-11:30pm