Address
Form of work
SalaryTexell, named one of the best credit union's to work for in the nation by the Credit Union Journal, is seeking a Full Time Teller for our Cedar Park (NW Austin) branch!
Texell has been honored with the Excellence in Lending Award from CUNA Mutual Group, the Desjardins Adult Financial Literacy Award from the Texas Credit Union League, the Best Bank/Credit Union by the readers of the Temple Daily Telegram, Best Credit Union by the readers of the Killeen Daily Herald and the Belton Journal and consistently earns the highest five-star, superior rating for financial soundness from Bauer Financial.
We're looking for someone who:
- Has open availability and can work our drive through/lobby hours during the week and every other Sat.
- Is able to stand on their feet for most of their shifts, as well as adhere to a professional business casual dress code to include closed-toed dress shoes.
- Has been with their employer(s) two or more years. Job loyalty is important to us.
- Is comfortable with sales and referring products and services that will benefit our members. You will be expected to meet monthly goals and have the opportunity to earn incentives for doing so.
- Has previous customer service and cash handling experience. Banking experience is a plus!
- Maintains a positive and energetic attitude and a passion for helping people.
- Places a high level of attention to detail and is committed to member confidentiality.
- Can work comfortably with Microsoft 365 products such as Teams, Word, and Excel
- Has a high school diploma or equivalent.
- Has patience, demonstrates empathy, and can manage emotions. We never know what the person in front of us might be going through. Every member interaction is a chance to provide WOW! service.
As a teller, you will:
- Give our members the WOW! service they deserve.
- Perform financial transactions with 100% accuracy. Duties include check cashing, withdrawals, deposits, loan payments, cash advances, and much more.
- Follow all credit union security procedures and maintain member confidentiality.
- Work with high level attention to detail in a fast-paced environment.
- Educate our members on Texell's products and services. It is our responsibility to inform our members on all the great things Texell has to offer! In doing so, you could earn monthly incentives.
- Perform additional functions according to credit needs during down time such as calling members and telling them about our current promotions, rates, and more!
We want you to know:
- Texell values our employees, our members, and our community.
- Texell offers an excellent benefits package, including health, dental, vision, 401K with a dollar for dollar match up to 6%, paid vacation time, and paid sick leave! Paid time off accruals start on your 1st day with the credit union, and any unused time may be rolled over into the next year.
- Texell recognizes and rewards our hard work. We have quarterly events such as the Awards Banquet (aka Texell "Oscars"), Employee Family Day, Back to School Supplies for your Kids, and more!
- We are very competitive! We proudly participate in the annual Corporate Challenge event put on each Fall with the City of Temple.
- Texell is passionate about helping those in need. We volunteer for several events each month through our team called Texell Serves.
