Baggage Service Agents

Description:

Omni-Serv is in search of Full-TimeBaggage Service Agents for Newark Liberty International Airport. We are looking for candidates who can maintain a professional demeanor, are team players, and have a positive and “can do” attitude. This position has a high customer service interface and will always require professionalism.

Scope of Work:
As a Baggage Service agent, you will assist passengers with their luggage and oversize equipment by loading and unloading items to and from conveyor belts and loaders. In addition, you will be tasked with securing items left on baggage claim carousels.

Other duties include:

• Supervising the transportation of checked luggage.
• Assisting with transporting bags to and from designated areas, loading luggage and oversized items onto conveyor belt systems.
• Assign checked bags to the appropriate carousels in the baggage claim area.
• Managing and documenting instances of damaged or misplaced baggage, as well as load discrepancies.
• Notifying the appropriate personnel of equipment damage and malfunctions.
• Observe the airline's instructions regarding irregular operations, report suspicious activity.

Requirements:

• Must be able to lift up to 50 pounds unassisted.
• Must be able to effectively communicate with team members as well as airline passengers- excellent customer service skills are required for this role.
• Must pay close attention to details and have the able ability to learn all required systems.
• This position requires frequent lifting, bending, standing, and walking.

Compensation: $19.00 per hour, employer paid health insurance