Back Office Medical Assistant

ENT Clinics of San Antonio, P.A . is dedicated to the prevention and alleviation of human suffering in patients with medical and surgical disorders in the field of Otolaryngology and Head & Neck Surgery. A family of residency trained board certified physicians and numerous specialized ancillary employees are dedicated to the delivery of compassionate, quality, state of the art and cost effective health care.

Back Office Medical Assistant

General Summary: Responsible for providing patient care, assessments and medical care evaluations.

ESSENTIAL JOB RESPONSIBILITIES:

• Obtain patient consent for care and ensure patient confidentiality. Obtain and document health history, information on chief complaint, assess vital signs, health risk factors and disease condition. Provide patient care based on practice guidelines and provide standards of care at federal/ state laws and regulations.
• Execute prescribed treatments and medical interventions, administer prescribed medications per doctors orders, and monitor and document treatment progress and patient response. Refer to and consult with physicians and other health care providers in effort to prevent or resolve any problems or concerns. Educates patients and family per doctor's orders regarding health maintenance and management of acute and/or chronic conditions.
• Document patient assessments and intervention data using established medical record forms/automated systems and documentation practices.

REQUIREMENTS:

• Certified Medical Assistant
• Minimum three years of Medical Assistant experience (preferred).
• Specialty clinic experience (preferred)
• Current state registered license (if applicable)
• Current CPR certificate
• Valid Texas Driver's License

PERFORMANCE/ KNOWLEDGE REQUIREMENTS:

• Knowledge of clinical processes; healthcare systems, and community resources
• Expertise in electronic medical records scribing
• Familiar with healthcare technology, equipment and supplies
• Familiarity with clinic policies and procedures
• Knowledge of wellness/illness, growth and development, human behavior, psychosocial factors and alternative healthcare treatments
• Knowledge of chart/medical record documentation requirements and federal/state laws related to release of health care information within electronic medical records

SKILLS:

• Excellent grammar skills
• Skilled in time management, problem solving, multitasking, prioritizing and medical care coordination
• Skilled in initiating appropriate crisis interventions and emergency response
• Skilled in patient triage in person and over the phone

ABILITIES:

• Ability to analyze options and then counsel patients and families about choices and make referrals to other providers and resources per attending physician
• Ability to engage clients and families in the development and implementation of a care plan
• Ability to read and interpret physicians' orders and notes from other providers
• Ability to calculate and administer drug dosages and injections and measure results

EQUIPMENT OPERATED:

• Standard nursing equipment and supplies including thermometer and syringes
• Possible use of assistive devices such as walkers/wheelchairs, pulse oximetry units, and oxygen tanks
• Electronic Medical Records

WORK ENVIRONMENT:

• Medical exam/treatment rooms at medical offices
• Environment controlled lighting, acoustics, air quality and temperature settings
• Environmental hazards may be unpredictable including exposure to communicable diseases and biohazards

MENTAL/ PHYSICAL REQUIREMENTS:

• Physical requirements Involve standing, walking, bending, grasping and squatting
• Occasional need to lift patient during transfer/turn process with or without assistance
• Stress can be triggered by workload and complex cases

Job Type: Full-time

Pay: From $15.75 per hour

Expected hours: 38 – 45 per week

Benefits:

• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Pet insurance
• Profit sharing
• Referral program
• Retirement plan
• Travel reimbursement
• Vision insurance

Medical specialties:

• Otolaryngology

Schedule:

• Day shift
• Monday to Friday

Work setting:

• Clinic
• In-person

Work Location: In person