Address
Form of work
SalaryAt Chick-fil-A Miami Shores, the Back of House (BOH) Manager role is more than just a job; it's an opportunity! In addition to working directly for an independent Owner/Operator, Managers gain leadership experience that goes far beyond serving a great product in a friendly environment. Managers are responsible for leading their teams to provide exceptional dining experiences for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. His or her area of responsibility will primarily focus on the kitchen areas including food preparation, breading, fryers, dishwashing, walk-in freezer, walk-in cooler, break room and Back office.
Note: the restaurant is tentatively scheduled to open in May/June 2024.
Position Type:
- Full-time (30+ hours per week)
Compensation:
- $20 an hour.
- Earn a $0.25 raise per quarter.
- Within 3 months of opening, 1 Manager will be promoted to Director ($25 an hour) based on performance, leadership, and problem-solving ability.
Our Benefits Include:
- Competitive pay.
- Scholarship opportunities.
- Team parties and outings.
- Flexible scheduling (and closed on Sundays).
- A fun work environment where you can positively influence others.
- Learning first-hand from an experienced Operator and restaurant leaders.
- Intentional growth and development to help you reach your professional goals.
Front of House Manager Responsibilities:
- Assist in hiring new team members.
- Set team goals, work towards accomplishing them and celebrate the wins.
- Develop and grow the team's capabilities through intentional coaching.
- Hold the team accountable to all standards and lead by example.
- Provide feedback and encouragement often.
- Lead meetings with Shift Leaders and Team Leaders.
- Represent the BOH at Director level meetings.
- Schedule shifts for assigned team.
- Confirm checklists are being completed to standard.
- Maintain a clean and safe environment.
- Ensure disciplinary action is given fairly and consistently.
- Assess current systems and implement ideas for improvement.
- Assist with inventory management and catering operations.
- Submit and receive truck, bread and produce orders.
- Other duties as assigned.
Also, be able to lead and support your team with their responsibilities referenced below:
- Prepare, cook, and assemble safe food fast and accurately.
- Adhere to Chick-fil-A food safety standards.
- Be knowledgeable of all kitchen stations including fries, breading, food preparation, and dishwashing.
- Keep the kitchen clean and orderly at all times.
- Stock kitchen inventory as needed.
- Work safely around kitchen equipment.
- Report maintenance issues to leadership.
- Complete all opening or closing tasks as assigned.
- Adhere to Chick-fil-A rules and dress code at all times.
- Other duties as assigned.
Qualifications and Requirements:
- Smile.
- Create and maintain eye contact.
- Speak enthusiastically.
- Make emotional connections with guests.
- Serve and help others.
- Communicate effectively.
- Multitask quickly, yet thoroughly.
- Exhibit a cheerful and positive attitude.
- Be team-oriented, adaptable, and dependable.
- Possess a strong work ethic and be detail-oriented.
- Adhere to Chick-fil-A rules and dress code at all times.
- Have the ability to lift and carry 20-30 lbs.
- Have the ability to stand for long periods of time.
