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Form of workJob Description
The Cutter & Buck Mission
From our roots in the Pacific Northwest, we will grow a global lifestyle brand for empowered people who share our genuine spirit to find new ways forward.
We believe in iconic products, engineered for versatility, designed to be our consumer’s favorite.
We believe in sustainability and efficiency in our products and in our processes.
We believe technology enables global engagement with consumers, and powers a trusted experience for our customers.
Cutter & Buck Employee Values
Your own family comes first as it gives you strength and support to work hard.
We are a family too. We put our whole hearts into achieving our objectives together to make the best results for the company.
We use creativity with teamwork to tackle objectives frugally and enthusiastically.
Profits matter as a measure of our performance towards our objectives.
Profits come from sales with strong margins while seeking the lowest possible costs.
We are all responsible for living our mission and values.
Our Customer Service Team: An upbeat, friendly, team environment; extensive training; the ability to work with a team as well as independently with minimal supervision. Our benefits include remote workstation, employer sponsored medical/dental/vision benefits, paid leave programs (sick, 9 paid holidays and great discounts on company products.
This position is remote, home office based in specifically approved states of employment. This position must be located in the Pacific Time zone and be able to work remotely until 5pm Monday through Friday. Approved States are Washington and Idaho. Applicants will need to attest to meeting technical requirements for remote work functionality.
Job Context
Customers today put their trust in companies that can fulfill orders quickly, are simple to deal with, and keep them informed of the status of their order from first submission to doorstep delivery.
Customer behavior is becoming increasing dynamic. To save resources, high volume customers want to automate their order input process with us, while there are a growing number of customers that serve themselves entirely digitally through our websites. Finally, there remain customers that submit orders that need to be input into our system manually.
