Av/Vtc Room System Design Engineer - Sitec

**AWARD PENDING**

Titan Technologies, LLC (Titan) is seeking an experienced, self-directed, Audio Visual/Video Teleconferencing (AV/VTC) Room System Design Engineers to support the Special Operations Forces Information Technology Enterprise Contract (SITEC) III contract. As a member of our team, you will help to assist USSOCOM, Service Component Commands, Theater Special Operations Commands (TSOC), and deployed forces in the delivery of a full spectrum of Information Technology (IT) services to operate and maintain information flow, communications, and connectivity globally.

The A/V and VTC Room System Design Engineer shall design and support complex, integrated conference room A/V and VTC systems, assist in the ongoing support and maintenance of existing conference room A/V and VTC systems throughout the enterprise, provide technical support and assistance for associated conference room A/V and VTC incident reports and problems, and work with other technology teams to address integrated conference room A/V and VTC challenges. The Room System Design Engineers must be well versed in the control and integration of multi-room A/V and VTC systems. The Room System Design Engineer shall perform initial installation, connection, configuration, and adjustment as necessary, including operational assistance (i.e., via A/V personnel on-site at the user’s location) for conducting VTCs.

Duties include but are not limited to:

• Scheduling, coordinating, and administering multiple simultaneous VTC
• Providing dedicated support to VTCs attended by Very Important Persons (VIPs), including setup, real time monitoring, troubleshooting, and tear down.
• Installing, configuring, managing, maintaining, operating, and defending common area VTC equipment, including day-to-day setup, scheduling, and monitoring of common area VTC equipment that are fixed conference room based VTCs, desktop VTC suites, portable VTC suites, and associated VTC equipment.
• Recommending upgrades to VTC systems (annually, at least) and incorporate approved upgrades when acquired.
• Providing version control and provisioning via a Telepresence Management Suite (TMS) for VTC CODECs.
• Installing flat panel displays, room based VTC endpoints, projectors, and A/V
• Accomplishing associated A/V and VTC troubleshooting, including touch panel control subsystems. Resolving issues down to the equipment level (black box).
• Managing, maintaining, and posting a daily MSL and shift change procedures to ensure proper information flow across shifts. This MSL shall provide a record of maintenance requirements, functions, and corrective actions taken.
• Documenting when deficient functions or operations are first discovered or reported, the exact time it was corrected, and when the service, function or operation was restored.
• Scheduling, configuring, and connecting users to DISA GVS and DVS
• Training designated personnel on the operation of VTC
• Maintaining COMSEC cleared personnel with COMSEC courier authorization and the ability to key USSOCOM’s secure VTCs.
• Participating in requirements discussions and developing roadmaps
• Partnering with Architects and Engineers (A&E) to develop designs
• Maintaining an in-depth technical and business knowledge of A/V and VTC industry directions and trends
• Maintaining an in-depth knowledge of industry standard A/V and VTC components and their associated installation practices
• Delivering integrated conference room, A/V and VTC solutions on schedule and with the highest quality
• Provide advice, guidance, and subject matter expertise to ensure that Government schedule, performance, and budget targets are met
• Providing support to operations and support teams, including root cause analysis when conference room A/V and VTC issues arise
• Coordinating and managing the design and installation of integrated commercial A/V and VTC solutions
• Integrating A/V and VTC systems in an enterprise environment
• Project management of Contractor A/V technicians and third-party A/V and VTC installation teams
• Defining standard installation guidelines for conference room A/V and VTC equipment
• Understanding the interface between conference room A/V and VTC equipment and video teleconferencing codecs
• Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission

Required qualifications:

• A DoD TS/SCI clearance is required
• At least five years of current experience designing, installing, and configuring integrated conference room A/V and VTC systems and experience in VTC endpoint maintenance.
• Certified Technology Specialist (CTS) OR Cisco Video Network Specialist OR Cisco Certified Specialist – Collaboration certification required

Company Description:

Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC and Titan Facilities, Inc., design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!

Titan is proud to be a Service Disabled Veteran Owned Business