AVVC Support

Title : AVVC Support 
Location : Santa Clara ,CA 
TP – 
Job Description: 
•         Run corporate webcasts and provide support for UC technologies such as Webex, Microsoft Teams and Cisco video conferencing. 
•         Organization  
o    Planning, executing, tracking multiple meetings  
o    Ability to keep up to date on virtual event technology  
o    Liaison between facilities, Booking team  
•         Coordinating (Webcast production)  
o    Scheduling and booking  
o    Attend in client meetings and conference calls to identify issues and make recommendations  
•         Technical skills  
o    Knowledge of current platforms and social media technology is a plus  
o    Microsoft Teams, MS Live Events, Pearl 2, IBM (Ustream), Webex Meeting, WebEx Events, Jira, VC Systems  
•         Video editing programs (Adobe Premiere Pro)  
•         Video and audio CODECS  
•         MS O365 Suite proficient  
•         Proficiency with working with AV equipment, mixers, HD, and various support and trouble-ticket systems (Service Now) 
 
Skills: 
 
•         Minimum 3 years of experience in IT working as Telecom and Webcast technician  
•         Minimum Bachelor's degree in Computer Science, Engineering or related discipline 
•         Experience using collaboration and conferencing tools such as Cisco Webex, Microsoft Teams 
•         Experience with Vyopta, Synergysky, MagicInfo, Cisco TMS and Expressway is a plus 
•         Technical, analytical, and presentation skills with a high degree of self-motivation and can-do attitude with strong MS office skills 
•         Ability to work in a dynamic environment and adhere to tight deadlines 
•         Resilient and result driven to meet the required deadlines 
•         Strong communication and interpersonal skills (verbal and written)