Automotive Service Writer

Job Summary:
We are seeking a highly organized and customer-focused Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service, accurately estimating repair costs, and coordinating service appointments. If you have a passion for the automotive industry and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:
- Greet customers and assist them with their service needs
- Listen to customer concerns and accurately document vehicle issues
- Provide accurate estimates for repair costs and timeframes
- Schedule service appointments and ensure timely completion of repairs
- Communicate with technicians to ensure they have all necessary information to complete repairs
- Maintain open lines of communication with customers throughout the repair process
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and transactions

Experience:
- Previous experience in a similar role, preferably in an automotive dealership or repair shop
- Knowledge of tire services, auto estimating, and automotive repair processes
- Strong cash handling skills
- Familiarity with service technician duties such as suspension, transmission, alignment, and oil changes
- Excellent customer service skills with the ability to effectively communicate technical information to customers

We offer competitive pay based on experience.

If you are passionate about the automotive industry and enjoy providing exceptional customer service, we encourage you to apply for the position of Service Writer. Join our team and be part of a dynamic and growing organization.

Job Type: Part-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

Day range:

• Monday to Friday

Shift:

• 8 hour shift

Work Location: In person