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SalaryFounded in 1922, the Mitchell Auto Group has excelled by providing an opportunity for individuals to turn their work ethic and positive attitude into a career.
Today’s automobiles employ state of the art technology that requires regular maintenance, software updates and repairs to perform at the highest level.
Excellent opportunity for one results driven individual that excels at customer service looking to represent one of the fastest growing brands.
We recruit talented people who are willing to go the extra mile for our customers and who enjoy working in a friendly, fast-paced environment. We are looking for an additional member for our Management Team.
What We Offer:
- Medical, Dental & Vision Insurance
- Life Insurance
- 401k with match
- Disability, Accident and Critical Illness Insurance
Responsibilities:
- Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys
- Prepares and administers an annual operating budget for the service department
- Maintains reporting systems required by general management and the factory
- Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
- Monitors technicians’ daily productivity reports
- Monitors and follows up on parts orders with the parts manager to ensure availability
- Establishes and maintains good working relationships with customers to encourage repeat and referral business
- Handles customer complaints immediately and according to dealership’s guidelines
- Other tasks as assigned
Qualifications:
- Bachelor’s degree from four year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization
- Ability to read, analyze, and interpret common scientific and technical journals, financial reports and legal documents.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, are, circumference and volume.
- Ability to apply common sense understanding to carry out instruction furnished in written, oral or diagram form
- Ability to define problems, collect data, establish facts and draw valid conclusions
- ASE Certifications required
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
