Automotive Service Manager

Are you ready for something fast paced, competitive, lucrative and exciting?

Best Ford of Nashua, NH is looking for an AutomotiveService Manager.

Responsibilities:

• Meet and greet service customers promptly in a professional and courteous manner
• Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs
• Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements
• Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers
• Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services
• Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up
• Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer

Requirements:

• Valid driver license and a clean driving record
• Great attitude with high-energy personality
• Excellent customer service skills
• Ability to work well in a process-driven environment
• Outstanding communication skills in both verbal and written

About Us:

Best Ford is a progressive, fast growing, automotive dealership with a commitment to our employees and our community. We understand that the automotive industry is changing – and we are on the cutting edge of it. Come be a part of this revolution and help us as we change the mold of the typical car dealership.

Our business has been built on these 6 key characteristics – and if resonates with you, please apply today.

· PEOPLE OVER PROFITS. Doing the right thing, every time. Ethical, honest.

· PROTECT OUR CULTURE. We hold each other to the highest standard to represent our brand.

· EMBRACE DIVERSITY. Our differences make us better.

· PERSONAL ACCOUNTABILITY. We always point the thumb, not the finger.

· URGENCY. We will always be courteous of each other’s and our customer’s time.

· PROFESSIONALISM. In the way we speak, the way dress, and in everything we do.

We look forward to meeting you!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Work Location: In person