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Form of workJob Description
BRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we own and operate 12 innovative Dealership Locations representing Lexus, Honda, Toyota, Jeep, Chrysler, and Hyundai Brands.
BRAM Auto Group has built a strong company reputation as a workplace that values innovation, upholds superior service, and rewards hard work and success. We offer a competitive total compensation package that includes: Medical, Dental, Vision, Life, 401K, Paid Vacation & Holidays, and more!
Automotive General Sales/Desk Manager Responsibilities
The Automotive General Sales/Desk Manager is responsible for the efficient and profitable operation of the Sales team.
- Responsible for hiring, training, and supervising all sales department personnel, as well as monitoring their performance in meeting sales quota
- Exhibits a professional management style that sets the example for enthusiasm, respectfulness, productivity, and accountability
- Collaborates with GM or GSM in creating goals and objectives for the department
- Maintains minimum target sales goals set by upper management
- Accountable for teams daily performance metrics in sales, CRM utilization, appointments, and follow up calls
- Builds rapport with customers to establish customer network
- Follows up with existing customers to confirm satisfaction and generates future leads
- Completes accurate paperwork accompanying vehicle sales
- Maintains highest ethical standards and utilizes legal and ethical selling techniques
- Maintains CSI scores and survey returns at or above company standards
- Ensures that Sales Team is compliant with government regulations (ie. Safeguards rules, Compli %, OSHA standards) and adheres to company policies
- Manages all other aspects of the Sales Department
- Follows company safety procedures and policies
Automotive General Sales/Desk Manager Qualifications
- A minimum of 5 years of Sales Manager experience in the Automotive Industry
- Self-motivated and driven
- Has team building skills and the ability to sustain and motivate the team
- Has the ability to develop and execute a plan to hit sales targets or goals given by the General Manager or Owner.
CDK/E-leads/CRM is a must
