Job Description
Performs a variety of customer service, in store, marketing, promoting, advertising and stocking duties related to the receiving, sale and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the dealerships parts department. Ongoing responsibility for assisting with the counter Parts Sales and customer service responsibilities.
Benefits
We want to make our stores as efficient as possible.And we know that starts with our most valuable resource ??? our employees.
- The compensation you???ve been looking for ??? and deserve!
- Excellent Benefits Package-Health, Dental, vision and 401K
- A Professional and Respectful Work Environment
- Top Training Processes to Properly Assist Today???s Employee
- Paid Vacation
- Paid Personal Time Off
Responsibilities
- Create and maintain excellent relationships with our customers and service personnel.
- Assist all customers (on the phone and in-person) with basic product and dealership information.
- Assist customers in choosing companion and specialty parts.
- Increase add-on sales.
- Ensure the customer is exposed to our full line of products available.
- Inform the customer of specials and sales.
- Work directly with the Parts Manager and other Department Managers to increase overall sales and service.
- Assume other duties as required.
Requirements
- AT LEAST 5 YEARS PRIOR PARTS DEPARTMENT EXPERIENCE IS A MUST
- Communication and customer service skills.
- Ability to multi-task and work in a fast-paced atmosphere.
- General business knowledge, experience and/or training is preferred.
- Strong record of customer service success preferred.
- Professional attitude and attire a must.