Automotive Parts Counter Associate

Action Nissan is actively hiring an Automotive Parts Counter Associate to join our growing team in Nashville, TN.

This position is commission-based, and the potential income opportunity is $50,000

What We Offer:

• A Positive Work Environment: At Action Nissan, we prioritize your success and offer a positive work environment where you can thrive and reach your full potential.
• Competitive Pay Plan and Career Path: We believe in recognizing and rewarding your hard work. Our competitive pay plan provides ample opportunities for financial growth and offers a clear career path for advancement.
• Flexibility and Paid Time Off: Enjoy the flexibility of a schedule that suits your needs, and from day one of employment, you will accrue paid time off to take that well-deserved break.
• Comprehensive Benefits Package: Your well-being is our priority. We provide an extensive benefits package, including medical, dental, vision, life, and disability insurance, ensuring you and your family are covered.
• Retirement Planning: Secure your financial stability in the long term by preparing for your future with our 401(K) plan, which includes an employer contribution.
• Health and Wellness Reimbursement: We care about your well-being and offer up to $75.00 monthly reimbursement for your health and wellness membership expenses.
• Employee Discounts: Take advantage of exclusive discounts on our products and services, making your experience as part of the team even more rewarding.

Position Overview:

The Parts associate sells parts to customers over the counter or on the phone and ensures that every customer understands parts delivery ETAs and associated charges. The Parts associate will accurately transact retail and wholesale parts sales and will ensure customer inquiries are addressed promptly. The Parts associate gives a positive impression to every customer regarding their overall parts experience at the dealership.
Who You Are:

• You enjoy working with customers and can go above and beyond for the customer
• You are knowledgeable about sales.
• You have prior-automotive experience
• You are a team player and can work independently when required
• You have exceptional communication, organization, and follow-up skills
• You can work with technology, such as computers, tablets, and telephones
• You can work in a fast-paced environment
• You have a strong sense of urgency
• Able to work 2 Saturdays a month

Essential Functions:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the complete product line
• Pull purchased parts from stock.
• If the part is not in stock, determine availability and submit a particular order if the customer requests.
• Answer phone calls, providing price quotes and other information.
• Set up orders for daily shipment, delivery, or pick-up
• Verify ''will call'' and ''back-order'' files weekly and return them to vendors, or stock those items not required
• Solicit assigned accounts by phone
• Assist Service Technicians in selecting parts needed for repairs in the process.
• Order parts not in stock if, after discussion with ASM, it is determined that parts are needed and will be used upon receipt or that the customer will return for the required repairs.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• When doing business with regular cash customers, ensure that their "cash account'' numbers are recorded to ensure proper customer tracking.
• When a credit card is declined, notify the credit department. If they are unavailable, either refuse to charge the purchase or release the credit hold following the dealership's guidelines.
• Keep front and rear counter areas clean and uncluttered.
• Participate with the Parts Manager in maintaining a Lost Sale Tracking program.

Requirements

• At least 18 years of age
• Ability to pass a pre-employment background check and a drug screen for illegal substances
• Authorized to work in the United States
• At least two years of experience in an automotive dealership parts department environment
• 1+ years of experience as a Parts Counterperson is preferred but not required.

Who We Are:
Action Nissan, a Summit Automotive Company, is a dealership in the heart of Nashville, Tennessee. Action Nissan is built upon a different way of thinking. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a team of highly energized, engaged, and diverse people bound together by our core beliefs and values. Together, we are dedicated to Humility, Integrity, and Passion, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our brand is about the Power of Yes – meaning that we empower our associates to provide our customers with a safe, positive, stress-free experience, whether in sales, parts, or service. We want to be known for creating a customer and associate experience tailored to individual and diverse needs.
Summit Automotive Partners is a privately held automotive management group headquartered in Centennial, Colorado, with over 18 automotive dealerships throughout Colorado, New England, Tennessee, and Wyoming.
To learn more about Career Opportunities with Action Nissan, visit us at https://www.actionnissan.com/Careers.html.
EEOC
Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
ADA
Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job unless doing so would create an undue hardship. If you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Work Location: In person