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Form of workJob Description
Christian Brothers Automotive
Benefits:
- Salary: $50K* + Bonus
- Paid Vacation, Paid Holidays & Paid Personal Days
- Closed Every Weekend To Spend Time With Family & Friends
- Healthcare Benefits Available
- Matching 401K Retirement Plans
- Locally Owned and Operated
- On-Going Training & Career Advancement
- Reimbursement for Professional Advancement Education Courses
- Chaplain Care Support Available
- Smart Dollar Dave Ramsey Coaching Available
- Weekly Lunches Provided
- Employee Appreciation Events
- Employee Point Store Access - Redeem Your Flywheel Training Points For Awesome Swag
- Continuous Training Available Through The CBA Flywheel Learning System
Job Title:
Automotive Customer Service Representative
Location:
718 West Sublett Road Arlington, TX 76017
Job Overview:
As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.
Responsibilities include, but are not limited to:
- Answer phone calls and schedule appointments
- Check customers in and out
- Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
- Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
- Keep the facility clean and organized
- Desire to learn automotive repair service terminology and processes
- Direct, coordinate, and participate in performing guest service activities as dictated by workload
- Keeps the service team accountable for making customer update calls on their vehicle
- Serve as a community ambassador for the store through creating authentic relationships and partnerships
- Follow all safety policies and procedures
- Other duties as assigned
Qualifications:
- Proven successful Customer Service experience is required; driven to serve others
- Some experience in the automotive industry preferred; a strong desire to learn automotive terminolgy required
- Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers
- Valid state driver's license
- Ability to seek and accept coaching and direction
- Ability to multitask and meet deadlines
- Proficient with Microsoft Office Suite or related software
Physical Requirements:
- While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
- The employee is occasionally required to balance, stoop, kneel, and/or crouch
- The employee must occasionally lift and/or move up to 50 pounds
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
- Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 290+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.
This is an excellent entry-level Automotive Sales Service opportunity. No automotive industry experience is required for this opening. We are looking to add an amazing Customer Service-centered person to join our team! Join the CBA Family where you are valued as a person in a fast-growing company.
If you enjoy being in a fun environment surrounded by good people. Apply today!
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
