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Form of workJob Description
Are you looking to take your automotive service experience to the next level? Meineke is currently hiring an Operations Manager to oversee 8 full-service automotive repair centers in the Wichita area. The Operations Manager is a fast-paced and demanding job and we are looking for an individual who is capable of managing people and getting things done through leading others. The Operations Manager executes the operational practices of all stores in the area by ensuring that each center runs smoothly, is meeting or exceeding the sales and profit budgets and is producing a high-quality product for our customers.
The Operations Manager works autonomously with senior management and has hiring and firing responsibilities along with P&L management. The position requires an individual who is both highly motivated and meticulously organized with both their time and work habits. Further leadership opportunities within the organization will be available to people who succeed in this role.
The position pays a base salary plus a monthly bonus when profit and sales goals are achieved.
Compensation:
Base Salary: $65,000 - $80,000
Bonus Potential: $10,000 - $25,000
Total Comp: $75,000 - $105,000
Benefits include Health Insurance, 401k plan, PTO
Roles & Responsibilities:
Employee Management – responsible for hiring, training, mentoring, retaining and developing all store level employees in the Operations Manager’s market.
Cost Controls - monitor all part returns, core returns and credits for the stores. Ensure proper parts procurement and mark-ups so that GP targets are being met on a daily basis.
Quality Control - monitor all comebacks and ensure proper learning and corrective actions are taken to address each one, resulting in the highest level of customer service possible.
Budgeting - ensure that each store is making or exceeding it’s assigned sales budget.
Recruiting & Retaining – responsible for recruiting and developing all employees for the district to ensure high-caliber teams at every assigned store.
Vendor Management - negotiate and maintain relationships with vendors for productive relationships at the store level.
Equipment - ensuring stores are properly equipped and maintained.
Store Inspections - perform/review all store inspections so that all centers are uniform and are in tip top shape visually for customer presentations and comfort.
Spend 70% of business hours working in the repair centers training, auditing, and coaching team members.
RO Audits – perform weekly audits of repair orders to ensure proper ticket writing and complete inspections and diagnostics are being performed.
Manager Reviews – perform monthly reviews with Store Managers to address performance in four specific quadrants – financial, operational, vendor management, technician assessment.
Communicate effectively with other members of the Executive Management Team and Central Services personnel.
If interested, please submit your resume to this posting. Qualified candidates will be reached out to via phone or email to conduct an initial interview.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop with National brand recognition. Whether you’re looking for a position as a Technician or Service Advisor, Meineke provides opportunities for success.
