Auto Liability Claims Adjuster - Hybrid

Job Summary:
SCA Claim Services is seeking a hybrid staff employee for our Non-Standard Auto Liability team in Burbank, CA. This Auto Liability Adjuster will be responsible for the resolution of personal non-standard auto claims in accordance with regulatory guidelines and company best practices.

This position reports to the Auto Adjusting Division Director.

This opportunity is not an Independent contract.

Responsibilities:

· Responsible for the investigation, evaluation, negotiation, disposition, and settlement of Auto Liability claims, to determine legal liability, damages, and coverage.

· Assigned claims may involve a single vehicle or multiple vehicle losses, uninsured/underinsured PD motorist claims and complex coverage issues requiring direct involvement in auto/property damage claim handling with minimal supervision.

· Exceptional evaluation and judgment skills are required to develop all potential exposures in the file, and to properly set expense and indemnity reserves.

· Plan and conduct investigations (including but not limited to interviewing parties involved), collecting, and evaluating documentation and securing evidence and protecting the chain-of-custody, determine inspection needs, order police reports, scene investigation, take witness statements, review material damage photos, etc.

· To analyze coverage, determine liability, compensability, and extent of damages.

· Assume responsibility for property damage claims; including attorney represented and non-represented parties, for both first- and third-party claimants.

· Demonstrates a high level of investigation, analysis, evaluation, and negotiation including interpretation of coverages.

· Evaluate policy coverage, contact insureds, claimants, attorneys, body shops while determining and establishing reserve requirements.

· Document claims management system log with results of review and intentions for handling.

· Compile information for decision making with discussion of claims supervisor where appropriate.

· Maintain accurate records and handle administrative responsibilities associated with processing and payment of claims, record and update status notes, and document results of contacts per best practices.

· Determine need for cause and origin experts, accident re-constructionists, and engineers.

· Understanding of the Appraisal Clause process.

· Respond timely and appropriately to all settlement demands.

· All other duties as assigned by management.

Qualifications:

• High School diploma or GED or equivalent combination of education and experience required. Display a competent level of computer literacy. PC and Windows a must.
• Min 5 Years Staff Auto Claims Adjusting experience, with 3 years of non-standard claims handling.
• Knowledge of Auto Physical Damage claims process.
• Must type 40+ words per minute.
• Understanding of appraisal estimating software such as Audatex, Mitchell and CCC.
• Understanding of total loss valuation products such as Audatex, Mitchell and CCC.
• Strong technical aptitude in regard to software applications such as the Microsoft Office Suite.
• Familiar with the use and application of claims management processes and software.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Sits for extended periods of time at a computer station or work desk; stands and walks regularly throughout the day; uses hands and fingers to operate computers and office equipment for up to 8 hours each day. Must be able to occasional lifting and/or moving 10 lbs. to 25 lbs. Exposed to typical office environment conditions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

The range for this position is $29.80 to $33.65. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our benefits package (Medical, Dental, Vision, PTO, 401k, etc.)

To express interest please email your information our recruiting team at anp@scaclaims.com

Job Type: Full-time

Pay: $29.80 - $33.65 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Experience level:

• 4 years

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday

Ability to Relocate:

• Burbank, CA 91505: Relocate before starting work (Required)

Work Location: Hybrid remote in Burbank, CA 91505