```Duties:```
- Assess and estimate the cost of automotive repairs and services
- Inspect vehicles to identify necessary repairs and maintenance
- Collaborate with customers to understand their concerns and vehicle issues
- Provide detailed explanations of repair estimates to customers
- Create accurate and comprehensive repair orders for technicians
- Coordinate with parts department to ensure availability of necessary parts
- Monitor the progress of repairs and communicate updates to customers
- Ensure that repairs are completed within the estimated time frame
- Maintain accurate records of all repair orders and customer interactions
```Qualifications:```
- Strong knowledge of automotive diagnostics and repair procedures
- Experience in diesel engine repair is highly desirable
- Previous experience in service writing or auto service management is a plus
- Ability to upsell additional services and products to customers
- Familiarity with air brake systems is an asset
- Excellent communication and customer service skills
- Ability to work effectively in a fast-paced environment
- Strong attention to detail and organizational skills
- Cash handling experience is preferred
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor.
Job Type: Full-time
Pay: $50,997.50 - $61,416.35 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Professional development assistance
- Vision insurance
Day range:
- Monday to Friday
Shift:
- 8 hour shift
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Lafayette, LA 70508 (Required)
Work Location: In person