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American National is seeking an experienced claims professional to join our APD (auto property damage) team. As a Claims Specialist you will serve the claims operation in a variety of capacities. You can expect to perform technical audits and quality assurance to ensure that our claims handling process is following a consistent process. You will also perform estimate reviews and/or do full inspections.
What Will You Do?
Evaluate vehicle damage(s) using either physical inspection or photos to produce estimates and supplements as needed for personal and commercial autos, trucks, boats, recreational vehicles, and other specialty line vehicles
Collaborate with independent adjusters and body shops
Maintain continuing education (CE.) courses for required licensing
Perform technical audits and quality assurance to maintain claims guidelines, ensuring consistent processes and providing the utmost level of service to both internal departments and external appraisal sources
Negotiate changes to estimates/supplements and complete total loss evaluations, as needed
Resolve disputed damages, verify estimate accuracy- including supplements from all methods of inspection
Identify coverage issues and/or liability, when applicable, addressing with the claims adjuster
Issue payment on initial and supplemental photo estimates completed by you
Required Skills
Currently hold appropriate license(s) or obtain following date of hire (American National will incur fees associated / No out of pocket expenses)
2+ years' work experience in one or a combination of the following areas: Collision estimating/Collision Center and/or Auto insurance claims
Ability and preparedness to travel anywhere in the United States during catastrophe events as needed
Physically capable to perform visual field and photo damage evaluations while (Bending, stooping, lifting) when applicable
Preferred Skills
Technical trade schooling and/or Two year degree preferred
Proficiency in CCC-1 estimating platform or alike systems
Experience in or a strong understanding of collision repair procedures
Familiarity with writing collision estimates
Industry designations/certifications (I-CAR., ASE., AINS., SCLA.)
Ability to effectively manage catastrophe damages with technical proficiency
An operative and organized multi-tasker, as you will be tasked with documenting your files, managing your day-to-day work schedule, and goals
High attention to detail and thorough follow-up
Excellent written and verbal communication skills
Strong negotiation skills
Salary for this position can range from $53,098.50 for candidates who are minimally qualified through $66,358.50 for more highly qualified candidates. Candidates outside of the range are encouraged to apply, and will be considered based on experience, skill and education.
American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees also receive annually a bank of paid time off and paid holidays. We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.
American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. With focus on our organization's values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.
Hiring Practices
The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.
American National's recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal. Learn more about our company, by following us on social media: LinkedIn, Facebook, Instagram
American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Hiring Manager: Matthew J Pennisi
Recruiter: Aschlea M Melton
