Authorization Coordinator

SUMMARY:
The role of the Authorization Coordinator is to execute all aspects of the auth process promptly, efficiently and accurately.
RESPONSIBILITIES:

• Anticipate our customer needs: Understand the wants and needs of customers, listen for cues and identify how to respond and what level of intervention they need.
• Communicate effectively and interact with the provider group and health plans daily or as indicated regarding UM and referral authorization issues.
• Fax or call in prior authorizations requests.
• Process request that are approved, denied or deferred and bring them to resolution.
• Responsible for deferred authorization maintenance, tracking and follow up.
• Returns phone calls to customers and follows up with requests.
• Maintain all reference material that is provide by the supervisor, manager or director.
• Maintain patient confidentiality so that HIPAA compliance is always observed.
• Demonstrates honesty and integrity in everyday activities.
• Recognizes when an error has been made and immediately reports to appropriate manager.
• Assists other staff and supports the team approach.

QUALIFICATIONS:
EDUCATION:

• Highschool Diploma or GED.

REQUIREMENTS:

• Excellent verbal and written communication skills
• Ability to type 45+ wpm
• Proficient in Windows XP, Microsoft word, and Outlook
• Ability to multi task and follow directives
• Excellent with time management
• Demonstrate professionalism in tasks and daily interactions with others
• Efficient with time management
• Prior experience working in a medical setting

COMPENSATION RANGE:
$19.00- $22.00 per hour
All compensation ranges are posted based on internal equity, job requirements, experience and geographical locations.
WE OFFER:

• Generous Medical, Dental, Vision, and Prescription benefits (PPO & HMO)
• 401(K) Plan with Employer Matching
• License & Tuition Reimbursements
• Paid Time Off
• Holiday Pay
• Employee Perks and Discount Programs
• Competitive Salaries!

ABOUT US:
Boomerang Healthcare is a leader in cutting-edge pain management techniques and rehabilitation programs that set the standard in holistic approaches for managing chronic pain. Our doctors are nationally known experts in the field and are deeply involved in clinical research focused on developing the treatment solutions of tomorrow.
Boomerang Healthcare strives to be a diverse workforce that reflects, at all job levels, the patients we serve. We are an equal opportunity employer. Boomerang Healthcare is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact us.