Company

General Dynamics Information TechnologySee more

addressAddressBethesda, MD
type Form of workFull-time
salary Salary$94.9K - $120K a year
CategoryInformation Technology

Job description

Type of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Suitability:
Public Trust/Other Required:
NACI (T1)
Job Family:
Network Engineering
Job Qualifications:
Skills:
Audio Visual Services, Communication Protocols, Data Communication Networks, Teleconferencing, Unified Communications and Collaboration (UC&C)
Certifications:
Experience:
5 + years of related experience
US Citizenship Required:
No
Job Description:
GDIT is seeking an Audio/Visual (A/V) Engineer to support the National Human Genome Research Institute (NHGRI). In this role, you will serve as the primary subject matter expert for NHGRI ‘s A/V technology environment. You will support meeting and event management by providing virtual communication support, presentation assistance, and equipment maintenance services, as well as video-/web-conferencing virtual connections, hardware and software requirements, conference room reservations, room configuration set up and break down, presentation assistance, and videography.
This position requires occasional off-site and evening support.
Work Visa sponsorship will not be provided for this role.
HOW AN A/V ENGINEER WILL MAKE AN IMPACT:
  • Serve as primary Point of Contact (POC) with vendors in bringing innovative solutioning to the clients and teams
  • Work closely with vendors to generate current and future designs of conference rooms
  • Deliver high quality integrated conference room A/V solutions on schedule
  • Work closely with Senior Government Leadership to provide innovation of conference rooms
  • Provide Subject Matter Expertise (SME) to team and leadership to ensure clients’ schedule, performance, and budget targets are met
  • Provide support to operations and support teams, including root cause analysis, when conference room A/V issues arise
  • Cross-train team members on troubleshooting A/V issues
  • Stay abreast of technical, industry standards, and business knowledge of A/V and Video Teleconferencing (VTC) industry directions and trends
  • Create and maintain Standard Operating Procedures (SOP) and user guides
  • Manage and maintain all A/V technology and virtual communications equipment
  • Set up, install, test, operate, and maintain equipment for A/V conferencing and teleconferencing meeting needs
  • Perform A/V system deployments, including hardware and software
  • Monitor and track conference room scheduling/reservations
  • Inventory and maintain all A/V equipment
  • Operate sound and visual equipment during live events
  • Perform maintenance actions, including inspections, service contracts, and upgrades
  • Install video switching devices, media converters, wall monitors/televisions, and video control devices that support AV systems
  • Conduct conference health checks to ensure all conference rooms are in working order at all times
  • Provide customer support during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, and WebEx setup
  • Respond and track service request tickets in ServiceNow
  • Participate in special projects as needed
WHAT YOU’LL NEED TO SUCCEED:
  • Education: Bachelor of Arts/Bachelor of Science (or equivalent)
  • Required Experience: Minimum of five years of related experience
  • Required Technical Skills:
    • Installation, configuration of video control devices.
    • Experience with conferencing applications such as Teams, WebEx, Zoom etc.
  • Security Clearance: Must be able to obtain a NIH Public Trust
  • Required Skills and Abilities:
    • Ability to effectively communicate
    • Problems solving and critical thinking
    • Moves equipment up to 50 pounds
    • Must be able to move throughout buildings on NIH Campus
  • Preferred Skills:
    • Experience with Crestron, Digital Media and NVX, Audio DSPs (BiAmp), Microphones and camera systems
    • Certified Technology Specialists (CTS or CTS-I)
  • Location: Hybrid; must be able to work onsite three days a we
GDIT IS YOUR PLACE:
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
#GDITPriority
#GDITFedHealthJobs -NIH
#GDITFedHealthJobs
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Hybrid
Work Location:
USA MD Bethesda
Additional Work Locations:
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Benefits

Internal mobility program, 401(k) matching
Refer code: 8968612. General Dynamics Information Technology - The previous day - 2024-04-10 16:18

General Dynamics Information Technology

Bethesda, MD
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