Audiology Assistant (We Will Train.)

Job description

A healthcare job without the bodily fluids! Our busy office is searching for a FULL-TIME Audiology Assistant. We will trainon all necessary Audiology Assistant skills. A medical background is not necessary. But, a qualified applicant already has great customer service and organizational skills and good tech skills. A qualified applicant learns easily. This role also includes assisting at the front desk as needed.

Better Hearing and Audiology LLC is a locally owned, world class hearing care business with offices in Rexburg and Idaho Falls, ID. Check out our 300+ 5-stars Google reviews to see how we excel in serving our patients. We believe we change people's lives as we improve their ability to communicate.

Benefits: Paid time off: 6 holidays, 80 hours vacation, & 30 hours sick per year. 401k with employer matching & life insurance after time worked requirements are met. $100/month medical stipend in addition to hourly wage. Monthly production bonus. Two $.50 cent/hour raises when CAOHC competent and Aud assistant competent. Hearing Care discounts.

To apply please submit resume via Indeed and complete the Indeed skills assessments. Please include dates worked for all previous employment/education/extended volunteer experiences. To allow us to provide our patients with 100% of our attention during the day, please do notcall the office for questions about career opportunities. Applicants who complete Indeed's Skills assessments will be given preference.

We are looking for someone who will love and serve our patients and whom our patients will love as well. Our team loves working here because our office has a productive, warm, and inviting spirit and we are passionate about what we do. We are praying to find someone to join our team who will enhance the spirit of our office and our mission of bettering relationships through better hearing.

This job works 4-10 hours shifts/week. Shift is 7:30am-6pm.

We are a good fit if you:

*Will help our doctors succeed, despite themselves.

*Give such an amazing experience to patients that they not only tell their friends but are willing to spend thousands of dollars to communicate with their loved ones, significantly reduce their risk of cognitive decline, reduce falls and additional hearing loss and treat their tinnitus.

*Share your opinions and insights during office meetings.

*Strive for improvement through trainings and role play.

*Enjoy dad jokes and an Aud sense of humor.

*Help a technologically challenged person reset their Apple ID, move an app to their home screen or pair a device to their Bluetooth.

We are not a good fit if:

*If you do not like elderly people or young children.

*If you don’t like answering the phone with a smile and dealing with sometimes confused patients.

*If your voice is so soft friends and family struggle to hear you, let alone someone with hearing loss.

*If you are not willing to ask for help.

***We are very protective of our culture, so if you are looking for a quick hire where we won’t contact your references, then we are not a good fit.

If the above has not frightened you off and you are looking for a job that will challenge you but also be some of the most rewarding work you will ever do, then please go through the boring stuff below and apply.

Do you have?

Excellent customer service skills and a warm personality? 5-Star customer service?

Strong organizational skills. Can you prioritize tasks?

Good computer skills—willing to be trained on our software(CounselEar) and multiple brands of hearing aid apps?

Ability to enjoy an “Aud” sense of humor and have fun while working hard?

Bonus skill: Spanish speaking.

The Audiology Assistant’s duties include:

Preparing the patient for the visit and supporting the audiologist.

Maintaining hearing aid stock.

Cleaning and repairing hearing aids /serving walk-ins/scheduling follow-up appointments,

Teaching patients hearing aid use and hearing aid apps/technologies.

Training --- (all tuition/traveling for class expenses will be paid for by the employer).

Audiology Assistant Competency--normally completed within 6-9 months of hire date. Assistant will be independent in prepping patient for appointment and assisting provider as needed. When deemed competent, $.50/hour raise

In addition to the in-office training:

CAOCH certification and competency-- For more information see https://www.caohc.org/ the class is typically completed within 4-6 months of hire date, (scheduling will be adapted as needed due to class availability.) After passing the class, the employee will then competently complete 30 in-office CAOCH tests. After accomplishing this-- $.50/hour raise

Because of the education investment we are making, we require a two-year commitment of employment.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Life insurance
• Paid time off

Schedule:

• 10 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• Are you willing to commit to a minimum of 2 years of employment?

Education:

• High school or equivalent (Required)

Work Location: In person