campus contains 67 acres of gorgeous park land, offering a variety of activities to keep guests of all ages engaged and entertained. Our offerings include a carousel dating to 1911, an original Wurlitzer 125 band organ, a CP Huntington scaled train, kiddie boats and pedal boats, in addition to a variety of events and programs that we host throughout the year.
The Historic Attractions Assistant Manager (PT) is responsible for assisting park management with the day-to-day operations of facilities and programs at Pullen Park Amusements and other facilities as needed. This role is also responsible for supervising park facilities and part-time staff in the absence of full-time park management.
Regular duties include performance of park opening and closing procedures, maintaining safe and effective ride operations, conducting safety checks, performing maintenance inspections, accounting oversight and monitoring part-time Historic Attractions staff. This position includes shift work as well as evening, weekend and holiday duty. Additional responsibilities may relate to additional management tasks such as scheduling, payroll, record keeping and retention, training, coaching, staff development and other duties as assigned.
Minimum availability of 3 1/2 days and 25 hours per week is required to be considered for this role. Shifts typically range from 830am-930pm (subject to change).
- Oversee park opening and closing procedures, including bank out of cash drawers
- Ensure the proper operation of amusements in accordance with city procedures and state DOL policies
- Scheduling of PT staff
- Payroll entry
- Coaching/Staff Development
- Records retention
- Responsible for safety and security of the park in the absence of full-time management
- Operate amusements as per DOL standards and City policies
- Function as Cashier, Caretaker or Parking Greeter as needed during breaks or shift gaps
- Assist with finding labor coverage for call ins and schedule gaps
- Act as shift supervisor for parking team on select weekends
- Assist with the setup, break down and maintenance of program related equipment
- Public speaking in front of small and large groups in scripted and unscripted situations
- Teach and coach staff members, including Caretakers, Cashiers, Attractions Operations, Attractions Leaders and Event Staff
- Cash handling
- Enforce city and park policies with patrons
- Provide exceptional customer services at all times
- Demonstrate consistent communication through multiple devices such as radios, computers and phones
- Monitor park for cleanliness and maintenance issues, resolving problems
- Resolve guest concerns, or pass along to management depending on the situation
- Drive City truck, including the possibility of towing a small trailer
- Use various vehicles (motor boats, gator, Paddle boats, Mountain Bike) to perform job duties.
- Responsible for assisting facility staff with emergency and medical response, or being the point person in the absence of management
- Perform basic maintenance on equipment and facilities, reporting larger issues to park
- Data entry and modifications through the MS office suite
- Complete additional duties as assigned by supervisor
- Ability to speak and write in English fluently.
- Applicant must have availability and flexibility to work Monday-Sunday from sunrise to sunset and occasionally beyond sunset to supervise after-hour rentals.
- Reliable transportation is required.
- Applicant must be able to work in an outdoor environment, including various weather.
- Applicant must be able to walk one mile over uneven terrain with a day pack/first aid kit.
- Must be able to lift 45 lbs. independently and 100 lbs. cooperatively.
- Applicants must be at least 18 years of age.
- Candidates must pass criminal background check in order to be considered for the position.
- Required to obtain and maintain a First Aid and CPR certification.
- Able to obtain and maintain PUV certification as well as and patrol boat use through the City of Raleigh.
- Must complete CLASS I-II and POS trainings.
- Facility staff experience.
- Staff supervision experience.